Chase · 9 hours ago
Data Analytics and Transformation- Senior Associate
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid, Senior Level
5+ years expChase is one of the oldest financial institutions, offering innovative financial solutions. The Data Analytics and Transformation Associate will support data-driven decision-making and improve operational efficiency through analytics, KPI planning, and automation.
BankingFinancial Services
Responsibilities
Collaborate in planning and developing KPI metrics aligned with organizational goals
Conduct in-depth data analysis to uncover operational issues and identify root causes
Streamline daily activities by assessing and improving current processes
Analyze manual processes to identify inefficiencies and automation opportunities
Develop process maps and flowcharts to document workflows
Work with cross-functional teams to implement data-driven improvements
Develop and execute change management plans, including communication and training
Map user interfaces for seamless integration with automated solutions
Identify and implement continuous improvement opportunities
Utilize ServiceNow to identify root causes of inquiries and enhance customer experience
Integrate data from legacy systems and multiple flat files for comprehensive analysis and reporting
Qualification
Required
5+ years of experience in data analytics and transformation with strong data-driven decision-making skills
At least 2 years in project management and operations, supporting automation projects and process improvements
Skilled in managing and analyzing large volumes of granular data
Expertise in Excel and PowerPoint for actionable insights and presentations
Proficiency with automation tools (UiPath, Automation Anywhere, Pega, Alteryx)
Experience with business process modeling tools (Visio, Lucidchart, Signavio)
Ability to develop and maintain automation scripts or workflows using Python
Preferred
Team player with the ability to meet tight deadlines
Strong influencing, problem-solving, and communication skills
Experience integrating LLMs for document processing, data extraction, and conversational interfaces
Experience with ServiceNow to streamline inquiries and enhance efficiency
Strong storytelling skills with analytics; able to communicate insights effectively
Experience with Tableau for data visualization
Bachelor's degree in Information Technology, Business, or a related field
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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