Insight Global · 12 hours ago
Lead Data Center Technician
Des Moines Metro
Contract
Onsite
Senior Level
$20/hr - $22/hrInsight Global is seeking a Lead Data Center Technician to ensure operational excellence within assigned projects and serve as a key point of contact for the contract team. This role requires strong technical acumen and the ability to manage multiple priorities effectively, with responsibilities including operational management, staffing oversight, training, and workflow coordination.
EmploymentHuman ResourcesRecruitingSales
Hiring Manager
Breanna Gutierrez
Responsibilities
Demonstrate a solid understanding of assigned projects and apply technical knowledge to support execution
Communicate clear expectations for tasks and deliverables to contract techs. (as defined by management through Daily spin up and Weekly meetings)
Track and report both staffing and technical workflow-based issues promptly, providing solutions where possible
Follow established escalation paths for problem resolution
Monitor and manage attendance, absences, and time-off requests for contract technicians
Coordinate staffing to ensure adequate coverage and workflow continuity. (with management guidance)
Assist with onboarding new technicians, including account setup and access to data center tools. (Management will provide support and documentation for these processes)
Provide guidance on workflow processes and tool usage
Assign tasks to qualified staff and ensure alignment with both project timelines and workflow process/procedure
Serve as the primary point of contact for the contract team, addressing questions and facilitating communication regarding Insight Global issues
Qualification
Required
Strong technical acumen
Understanding of project objectives
Ability to manage multiple priorities effectively
Prior experience in applying technical skills in real world scenarios
Demonstrate a solid understanding of assigned projects
Communicate clear expectations for tasks and deliverables to contract techs
Track and report staffing and technical workflow-based issues promptly
Follow established escalation paths for problem resolution
Monitor and manage attendance, absences, and time-off requests for contract technicians
Coordinate staffing to ensure adequate coverage and workflow continuity
Assist with onboarding new technicians, including account setup and access to data center tools
Provide guidance on workflow processes and tool usage
Assign tasks to qualified staff and ensure alignment with project timelines and workflow process/procedure
Serve as the primary point of contact for the contract team
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
Founded in 2001
1001-5000 employees
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Leadership Team
Jared Streppa
President Of Company’s Technology Division
Recent News
Maryland Daily Record
2025-09-26
Company data provided by crunchbase