Greenawalt Hospitality · 13 hours ago
Account Manager [Regional Events Division]
Auburn, AL
Full-time
Onsite
Mid Level
$38K/yr - $40K/yr
3+ years expGreenawalt Hospitality is focused on client relationships within the Events & Venues division, and they are seeking an Account Manager to ensure client satisfaction and successful event delivery. The role involves understanding client needs, coordinating event details, and ensuring compliance with legal and company policies while managing financial aspects related to events.
Hospitality
Responsibilities
Serve as the primary point of contact for assigned clients
Understand client needs and provide tailored solutions based on their requests
Ensure clients are informed of legal requirements and company policies relevant to their events
Relay compliance information to clients to ensure all events meet regulatory and company standards
Push out event information and client requests to Operations and other internal teams
Ensure all internal teams receive accurate and timely information to execute events successfully
Ensure all events adhere to legal and company standards by guiding clients accordingly
Coordinate event logistics based on client needs and requests
Ensure all event details are managed effectively to meet client expectations
Identify opportunities to upsell services
Develop new client relationships to expand the business
Prepare proposals, contracts, and reports
Maintain accurate client records and documentation, including financial transactions and compliance communications
Qualification
Required
Manage client relationships within the Events & Venues division
Ensure client satisfaction and successful event delivery
Understand client needs and coordinate event details
Ensure compliance with legal and company policies
Handle financial aspects related to events, including collecting, recording, and processing payments for financial reconciliation
Convey client requests and information to internal teams based on client needs
Serve as the primary point of contact for assigned clients
Ensure clients are informed of legal requirements and company policies relevant to their events
Relay compliance information to clients to ensure all events meet regulatory and company standards
Push out event information and client requests to Operations and other internal teams
Ensure all internal teams receive accurate and timely information to execute events successfully
Ensure all events adhere to legal and company standards by guiding clients accordingly
Coordinate event logistics based on client needs and requests
Ensure all event details are managed effectively to meet client expectations
Identify opportunities to upsell services
Develop new client relationships to expand the business
Prepare proposals, contracts, and reports
Maintain accurate client records and documentation, including financial transactions and compliance communications
Preferred
+ Bachelor's degree in Business, Hospitality, or related field preferred
+ 3+ years of experience in account management or sales
+ Strong customer service orientation
+ Excellent communication and negotiation skills
+ Ability to manage multiple clients and projects simultaneously
+ Detail-oriented with strong organizational skills
Company
Greenawalt Hospitality
At Greenawalt Hospitality, we make events extraordinary.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase