NEOGOV · 16 hours ago
Public Safety Communications Officer I
Missoula, MT
Full-time
Onsite
Entry Level
$26.25/hr - $26.25/hr
1+ years expNEOGOV is seeking a Public Safety Communications Officer I to join the Missoula County Office of Emergency Management. This entry-level position involves taking 9-1-1 calls and dispatching emergency services while receiving training and certification in CPR and Emergency Medical Dispatching.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Works as part of an effective team to provide public safety emergency communications
Receives telephone calls to 9-1-1 from citizens seeking assistance
Gathers information from callers and initiates the appropriate response to information received
Prioritizes telephone calls, and radio communications from the public and emergency service agencies concerning emergency and non-emergency situations
Records and updates pertinent information in the CAD (computer aided dispatch) system and relays information to appropriate agencies and individuals
Makes referrals to other community resources
Monitors and communicates using radio frequencies, to dispatch and coordinate activities of emergency service fire and medical agencies
Receives training and certification in CPR and EMD (Emergency Medical) and provides instruction in first aid prior to arrival of first responders
Assists in training new employees as assigned by the Training Coordinator and provides documentation of trainees' progress for use in their evaluations
Performs routine equipment checks to ensure proper function and reports any failure or malfunction to the technical support staff
Maintains and updates records and resources, both hard copy and computerized
Qualification
Required
Requires high school graduation or GED
Requires one (1) year experience working in an environment that involved public contact
Employment is subject to a background investigation which is conducted by the Sheriff's Department
Successful candidates must pass hearing and drug screening provided by the County
Employees must attain and maintain CPR & EMD certification; and CJIN, NCIC and POST certifications as a condition of employment
Benefits
Excellent Medical Health Benefits
Flexible Benefits Plan
Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance
Public Employees Retirement System
Sheriffs' Retirement System
Public Service Loan Forgiveness
Supplemental Retirement Benefits
Sick Leave
Vacation Leave
Holidays
Paid Parental Leave (PPL)
Tuition Assistance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase