MedStar Health · 13 hours ago
Business Office Associate - MedStar Ambulatory Services
Columbia, MD
Full-time
Hybrid
Senior Level
$18.70/hr - $32.72/hr
5+ years expMedStar Health is seeking a Business Office Associate to join their finance team supporting the MedStar Surgery Centers. The role involves various functions within the Business Office operations, including reception, surgical posting, medical records, and financial verification.
Health CareMedical
Responsibilities
Contributes to the achievement of established goals and objectives and adheres to department policies procedures quality standards and safety standards. Completes annual Code of Conduct Compliance and other mandatory training. Complies with governmental and accreditation regulations
Demonstrates ability to impact the organization and facility's overall effectiveness and maintain fiscal stability
Establishes implements and monitors operational procedures to achieve compliance with applicable state and federal legislation and regulatory agency guidelines. Measures facility compliance with standard safety requirements and suggests corrective action if needed. Maintains a safe physical environment for clients and staff
In Medical Records role: Reviews and organizes charts for completion daily and forward to Coder for coding. Prints op-reports for physician review and signature daily. Files charts and lock in cabinet at close of business each day. Logs path reports in charts daily. Runs reports monthly to review physician credentials licensure and insurance status. Prepares and pulls charts for daily dictation by physician as needed. Prepares charts for Quality Assurance meeting monthly. Sends correspondence to physicians as required
In Posting role: Collects demographic and insurance information on patients scheduled for surgery. Calls physicians' offices daily to confirm all surgical postings are accurate. Coordinates schedule with Medical Director and Director of Perioperative Services. Assigns account numbers and case numbers to each patient and prints labels. Posts surgical procedures
In Receptionist role: Obtains all signatures as required on several forms. Answers telephone. Greets and assists visitors patients and family members. Notifies clinical staff of any infractions in schedule
In Pre-Op Call Assistance role: Supports pre-op call nurses and completes patient charts to include verification of surgery date time expected arrival time and procedure and health history of the surgical patient. Coordinates with surgeon's office and patient's PCP to obtain necessary pre-op lab results or EKG needs before admission. Utilizes the electronic medical record and acquires current History and Physical and/or most recent lab and test results and clearances from surgeon/PCP prior to admission. Communicates and notes on the patient chart any patient special needs (i.e. interpreter). Provides the pre-op phone assessment sheets to Registration for the next day's patient records
In Verification role: Confirms patient insurance eligibility and pre-certification daily and confirms patient's appointment. Maintains and updates facility fee schedule in system. Calls patients daily to advise them of any co-pays deductibles or outstanding balance due. Creates a log sheet of co-pay/deductibles and outstanding balances for front desk. Monitors and reconciles daily collections from front desk on a daily basis. Processes and prepares credit card payments through Visa machine
Maintains collaborative relationship with all members of administrative team
Participates in meetings and on committees and represents the department and center in community outreach efforts
Participates in multidisciplinary quality and service improvement teams
Performs other duties as assigned
Qualification
Required
High School Diploma or GED or equivalent required
5-7 years' Experience in the healthcare business environment required
In depth knowledge of ambulatory surgery facility operations including reception, surgical posting, medical records, pre-admission duties and financial verification
Working knowledge of Anatomy Medical Terminology CPT Coding and ICD-10 Coding
Basic computer skills
Ability to navigate through Electronic Medical Records
Ability to work independently and problem solve
Ability to work cohesively with Reimbursement Manager and team
Ability to impact the organization and facility's overall effectiveness and understand the impact on the fiscal stability of MSC
Verbal and written communication skills
Preferred
Associate's degree in related field preferred
ASC experience preferred
Company
MedStar Health
MedStar Health is a not-for-profit healthcare organization
10001+ employees
H1B Sponsorship
MedStar Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (13)
2023 (14)
2022 (14)
2021 (12)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$29MKey Investors
American Medical AssociationAgency for Healthcare Research and QualityA. James and Alice B. Clark Foundation
2023-06-21Grant
2022-09-27Grant· $2M
2020-07-03Grant· $27M
Leadership Team
David Mayer
Executive Director MedStar Institute for Quality and Safety Quality and Safety CEO Patient Safety Mo
Recent News
2025-12-17
Maryland Daily Record
2025-12-05
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