Blue Rock Human Capital · 17 hours ago
Director of Student Financial Services
Staunton, VA
Full-time
Onsite
Director/ExecutiveMary Baldwin University is a mission-driven liberal arts institution seeking a hands-on, student-centered Senior Director of Student Financial Services to lead and strengthen financial aid operations. This role involves stabilizing operations, improving compliance, and enhancing the student financial experience.
Staffing & Recruiting
Responsibilities
Provide steady leadership to the Financial Aid team, protecting morale and retaining on-campus talent
Strengthen compliance rigor, operational redundancy, and regulatory risk management
Coordinate collaborative efforts between Financial Aid and Student Accounts
Improve student experience by addressing system friction between PowerFAIDS and Jenzabar One
Advance awarding and packaging philosophy with a focus on lowering discount-rate and increasing NTR
Partner with finance, enrollment, and student-facing teams to support recruitment, retention, and access
Serve as a hands-on leader who can both manage and execute day-to-day tasks
Qualification
Required
Proven Financial Aid leadership experience in higher education or closely related field
Deep knowledge of Title IV compliance and comfort owning regulatory responsibility
A relationship-builder and educator who collaborates effectively across departments
A stabilizer and change agent with a strong sense of urgency and accountability
Experience mentoring and developing early- to mid-career team members
Bachelor's degree required
Preferred
Systems fluency (PowerFAIDS, Jenzabar One, Salesforce or comparable platforms preferred)
Master's degree preferred
Company
Blue Rock Human Capital
Blue Rock Human Capital (BRHC) is a minority-owned firm delivering strategic, full-spectrum human capital solutions.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase