Enlyte · 14 hours ago
Network Customer Service Support 2
United States
Full-time
Remote
New Grad, Entry Level
$14.75/hr - $21.63/hrEnlyte is a company that combines innovative technology, clinical expertise, and human compassion to assist individuals recovering from workplace injuries or auto accidents. They are seeking a Network Customer Service Support Specialist to serve as a trusted advisor for clients, helping to navigate complex systems and deliver effective resolutions to strengthen client relationships.
Information ServicesInformation TechnologySoftware
Responsibilities
Serve as a trusted advisor for clients, providers, and partners seeking assistance
Transform inquiries into opportunities to demonstrate our expertise and dedication
Craft personalized, effective responses that address the heart of each request
Build lasting relationships through your attentive and solution-focused approach
Investigate multifaceted issues across various systems with detective-like precision
Uncover root causes that others might miss through your analytical expertise
Develop innovative solutions by connecting information across different platforms
Coordinate with internal teams and external partners to implement comprehensive resolutions
Tackle escalated issues with confidence and creativity
Anticipate potential challenges before they impact our clients
Maintain service excellence through proactive monitoring and reporting
Qualification
Required
High School diploma or equivalent
Experience in a fast-paced, production environment
Demonstrated ability to handle multiple assignments competently, accurately and efficiently
Ability to write clearly and effectively when communicating with all parties
Preferred
Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate
Benefits
Medical
Dental
Vision
Health Savings Accounts / Flexible Spending Accounts
Life and AD&D Insurance
401(k)
Tuition Reimbursement
Company
Enlyte
Enlyte is an information service company that provides case management, clinical software, and auto-physical damage solutions.
Founded in 1946
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jen Herbert
Vice President, Specialty Sales
Recent News
2026-01-22
Company data provided by crunchbase