Ronald McDonald House Charities of Central Florida · 1 day ago
Weekend Manager
Orlando, FL
Part-time
Onsite
Entry Level
$15/hr - $15/hr
1+ years expRonald McDonald House Charities of Central Florida is dedicated to providing comfort and care to families in need. They are seeking a Weekend Manager to oversee the operations of the Ronald McDonald House on weekends, ensuring a welcoming environment for guests and managing volunteer relationships.
Non-profit Organization Management
Responsibilities
Provide exceptional customer service and hospitality to all guest families, volunteers, donors and visitors
Sleep on-site at the Ronald McDonald House from Friday thru Sunday to be on call for emergencies and help with after hour check-ins and lockouts
Serve as a primary contact for guest families from time of application
Respond attentively to any overnight emergencies, lockouts, or arranged check-ins
Provide a comfortable, stable, and clean environment in the House
Help manage vendor relationships upon arrival at the House
Provide detailed record keeping and regular reporting to supervisor of all communication with guest families, volunteers and groups, facility maintenance, policies and safety/emergency incidents
Share responsibility with the Operations Team to ensure facility is fully staffed 24/7/365
Support organization’s Volunteer Team by providing effective leadership for in-house volunteers, interns and individuals completing community service learning, and work closely with Share-A-Meal providers and groups
Support organization’s Development Team by cultivating relationships and sharing partnership opportunities with families, volunteers, donors and visitors
Maintain daily operations and assigned projects in the absence of the Guest Services Manager
Qualification
Required
At least one year of non-profit management, hospitality management, or other customer service related experience
Solid proficiency with Microsoft Outlook, Word, Excel
Excellent interpersonal and communication skills – verbal and written
Ability to multi-task, prioritizes, show initiative and take direction well
Proactive time management skills
Strong attention to details
Consistently able to work efficiently to meet deadlines
Tactful and diplomatic with a positive attitude
Flexible and trustworthy with a high level of integrity
Works well independently and as a team player
Ability to demonstrate solid judgment and decision making
Availability to work at least 2 full weekends or 3 half weekends a month. Holiday availability is also necessary
Availability and flexibility to work different shifts at different locations throughout the month
Valid Florida driver's license and operable vehicle
Preferred
Bachelor's degree is preferred, but not required
Company
Ronald McDonald House Charities of Central Florida
Providing essential services that remove barriers, strengthen families, and promote healing when children need healthcare since 1996.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Clay Osburne
President and CEO
Kaycee Flora
Vice President of Partnerships and Programs
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