Central Bank · 23 hours ago
Assistant Branch Manager
Holts Summit, MO
Full-time
Onsite
Entry, Mid Level
2+ years expCentral Bank is seeking an Assistant Branch Manager to partner with the Branch Manager in managing overall branch profits and operations. The role involves leading a team to meet sales goals, providing exceptional customer service, and ensuring compliance with security and operational procedures.
FinanceFinancial Services
Responsibilities
Partner with the Branch Manager in the responsibilities of overall branch profits, customer and employee management and efficient operations of the branch; including developing an engaged team to provide solutions to improve customer's financial needs
As the Assistant Branch Manager, you are expected to lead by example with meeting and exceeding individual sales goals and providing legendary service at all times
Efficient operations of the activities in the branch with little disruption to service; including scheduling, audits, teller offage system, security, ATM, vault management, etc
Provide a wide variety of customer service and teller functions effectively and efficiently that may range from opening accounts to processing teller transactions
Help customers benefit from our products and services in a customer-centric manner
Ensures adherence to established security procedures and reporting requirements; all team members comply with established bank operating procedures and practices by providing training as necessary
Set high standards regarding quality and quantity of work
Display commitment to the organization and enthusiasm for its products and services
Convey confidence in others capabilities, appealing to their unique needs, motives, and goals to achieve success
Support in the development and motivation of retail personnel ensuring employees are engaged, goal driven and sales / service driven while providing legendary service at all times
Follow and inspect regular sales activities and expectations
Communicate clear performance targets, evaluate progress, and provide specific feedback on a regular basis that enables others to understand when they have performed well and how they can improve in the future
Qualification
Required
Two years of progressive banking experience; customer service and teller experience preferred or equivalent combination of education, training and experience that demonstrates the required knowledge, skills and abilities
Possess good judgement and strong organizational skills
Ability to manage multiple responsibilities, prioritize, research and solve problems, attention to detail, and handle confidential information
Strong interpersonal relations with the ability to work with customers and employees in a cooperative manner using excellent verbal, listening and communication skills
Provide Legendary Service that exceeds expectations at every opportunities
Ability and desire to represent Central Bank in the community in a positive and professional manner
Company
Central Bank
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-04-10Acquired
1998-07-01IPO
Leadership Team
Bill Ferguson
President and CEO
Marshall Abney
President & CEO
Recent News
Business Wire
2022-03-01
Company data provided by crunchbase