Benefits In A Card · 15 hours ago
Account Manager
Benefits In A Card is a company dedicated to providing tailored health insurance and benefit solutions to staffing firms across the United States. The Account Manager will serve as the primary liaison between the company and its staffing firm clients, ensuring client satisfaction and success with health benefits offerings.
Responsibilities
Serve as the main point of contact for a portfolio of staffing firm clients
Onboard new clients, guiding them through setup, compliance, and enrollment processes
Maintain strong client and broker relationships through regular check-ins, benefit reviews, and renewals
Coordinate with internal teams (implementation, customer service, compliance) to ensure client satisfaction and timely issue resolution
Provide insights and feedback to improve our services and optimize client success
Track account activity and retention metrics using CRM tools
Qualification
Required
2+ years of proven experience in an account manager role and/or in a role where they were responsible for client success
Excellent communication and relationship-building skills
Strong organizational skills with the ability to manage multiple clients' needs simultaneously
Proficiency in renewals, quoting, open enrollment planning, and carrier/vendor liaison tasks
Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
Willingness to attend client meetings on-site or virtually
Ability to learn quickly and think on your feet
Driven, adaptable, and team oriented
Preferred
Experience in the staffing industry or benefits administration
Benefits
Comprehensive health benefits
401K match at 3%