Lister Fertility Clinic · 1 day ago
Senior Administrator
Barnes, KS
Full-time
Onsite
Mid, Senior Level
£32K/yr - £32K/yrLister Fertility Clinic is a prestigious private clinic seeking a Senior Administrator to join their Primary Care Team Reception. The role involves providing a warm and efficient patient experience, meeting and greeting patients, and assisting with various administrative duties in a busy front-of-house environment.
Hospital & Health Care
Responsibilities
To meet and greet all patients, visitors, GP’s and staff and assist with their enquiries, based in a GP practice setting
Issuing clients with the necessary paperwork and explaining forms
Dealing with face to face, telephone and E-Mail queries with an excellent telephone manner and communication skills
To work collaboratively with the Registered Manager and Clinical staff to deliver the patient journey
To be visible accessible and approachable for staff, patients and the public and ensure effective communication and resolution of any on site enquiries
In this role you will learn from our leading experts and will contribute the vital care of our patients, as a valued member of the HCA Group
Qualification
Required
Previous healthcare industry experience would be advantageous
Face to face customer service experience
Good general level of education to GCSE level or equivalent, 5 GCSEs or more preferred at C grade or above (demonstrated through a competency-based interview) or equivalent
Excellent spoken and written English
Computer literate with proven experience of Microsoft Office and experience of information systems
Preferred
Experience using EMIS would be beneficial
Previous Primary Care GP experience would be really useful
Benefits
25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
Private Healthcare Insurance for treatment at our leading hospitals
Private pension contribution which increases with length of service
Season Ticket Loan and Cycle to Work scheme
Group Life Assurance from day one
Critical illness cover
Enhanced Maternity and Paternity pay
Corporate staff discount for all facilities including Maternity packages at The Portland
Comprehensive range of flexible health, protection and lifestyle benefits to suit you
Discounts with over 800 major retailers
Company
Lister Fertility Clinic
The Lister Fertility Clinic is one of the largest fertility centres in the UK.
Founded in 1988
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase