Hobart Food Equipment and Service · 14 hours ago
Service Technician IV
New Orleans, LA
Full-time
Onsite
Senior Level
7+ years expHobart Food Equipment and Service is seeking a Service/Repair Technician IV who possesses advanced mechanical, electrical, pneumatic, gas, and refrigeration aptitude. This role involves providing on-site support for the installation and service of commercial food equipment, along with leading complex technical projects and training new technicians.
Food and Beverage
Responsibilities
Primary point of contact for key customer accounts, including service-related issues
Assists with on-boarding, training, and development of new Service/Repair Technicians
Routinely plans, leads, and executes complex technical projects including installations and turnkeys
Diagnose and repair software errors, failures, and malfunctions in electronic food equipment
Installs mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment and plans and leads more advanced installs as needed
Maintain, diagnose, and repair mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis
Ability to interpret and follow schematic diagrams
Demonstrate advanced knowledge of sequence of operations for multiple operating modes
Knowledge of state specific and federal regulations related to combustion emissions
Completes and documents preventative maintenance on mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment
Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs
Promotes branch and organization financial objectives by providing a quality customer experience and generating leads
Supports new product introduction
Maintains current organization, industry, and equipment knowledge
Responsible for assigned company assets including vehicle, tools, and inventory
Follows the company's safe driving and other applicable policies
Qualification
Required
High school diploma or GED and 7+ years of food equipment service experience and/or 4+ years of HVACR service experience
Advanced knowledge of mechanical, electrical, pneumatic, gas, and/or refrigeration (HVACR) aptitude with complex troubleshooting experience
Ability to interpret and follow schematic diagrams
Demonstrate advanced knowledge of sequence of operations for multiple operating modes
Knowledge of state specific and federal regulations related to combustion emissions
Ability to read and interpret standard service manuals, mechanical diagrams
Understanding of basic math (addition, subtraction, multiplication, division, calculations of percentages, measurement conversions)
Basic knowledge of / working knowledge of Windows applications and Microsoft Office programs such as Word and Excel
Ability to read and understand safety guidelines of the business
Ability to approach job responsibilities with an emphasis on safety, efficiency, and quality
Ability to self-motivate and take direction from senior technicians and management
Ability to communicate orally with individuals from within and outside the organization
Ability to prioritize regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame
Lift up to 75 lbs with or without assistance
Climb up to 10 ft with an A-frame ladder
Extensive walking 3-5 miles / day
Extensive driving 5-6 hours/day
Kneel, squat, bend, push/pull
Move in different positions to accomplish tasks in various environments including tight and confined spaces
Operate motor vehicles or heavy equipment
Operate machinery and/or power tools
Preferred
Associates Degree or Vocational Certificate
Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment
Industry certification is highly desirable (e.g., Accredited Certified Technician (CFESA / NATE / Hobart), EPA Certification)
Company
Hobart Food Equipment and Service
While running a business you constantly have a million things going on in your operation every day and any one of them can go wrong without notice.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Terry Strong
Senior Director Technicial and Engineering Support
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