Clear Capital · 19 hours ago
Client Response Specialist
United States
Full-time
Remote
New Grad, Entry Level
$27/hr - $37.25/hrClear Capital is a national real estate analytics and data solutions company. The Client Response Specialist will manage customer requests for information, support stakeholders in completing these requests, and engage in continuous knowledge development regarding audit processes and best practices.
FinanceFinancial ServicesReal EstateVenture Capital
Responsibilities
Manage customer requests for information, including but not limited to, audits, questionnaires, and vulnerability notices
Support key stakeholders in managing the completion of customer information requests using our Trust Center, collaborative knowledge base, and questionnaire response technology tool
Effectively communicate with partners as you build relationships with key stakeholders of all levels throughout the organization
Prioritize attention to detail and the need to meet timelines as you navigate existing and new requests
Deliver requested information via varied customer-driven methods and archive content
Assist with keeping our Trust Center and audit repository software content current and correct
Engage in continuous knowledge development regarding rules, regulations, best practices, tools, techniques, audit frameworks, and performance standards; may include attending conferences and training to build proficiency
Interact positively and professionally with customers, colleagues and partners
Support ad-hoc requests occurring within the team
Qualification
Required
High level of integrity and sound independent judgment
Effective communication skills (written, verbal, and listening)
Ability to positively and professionally interact with stakeholders at all levels
Demonstrated ability to use discretion when handling confidential information
Customer-centric, motivated, and resourceful personality
Self-accountable and self-motivated with a continuous learning mindset
Ability to prioritize and adapt to changes to complete time-sensitive tasks
Demonstrated proficiency working with spreadsheets
Preferred
Associate's Degree, preferably in a business, finance, or audit related field
Zendesk, trust center, and third-party vendor risk management portal knowledge is a plus
Benefits
Comprehensive medical, dental, and company paid vision insurance
401(k) retirement plan with employer match
Voluntary life and AD&D insurance options
Voluntary supplemental insurances for accident, critical illness, and legal services
Paid time off (PTO) and paid holidays
Employee assistance and wellness programs
Company paid short term disability coverage
Company contributions to health saving funds (with participation in the high deductible health plan)
Company-paid access to Galileo for virtual primary care
Rula for virtual mental health resources
Career and skill development resources to help advance your career and personal growth
Company
Clear Capital
Clear Capital serves the mortgage and lending industries, offering clients intelligent valuation solutions for properties nationwide.
Founded in 2001
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-08-05Debt Financing
2025-07-08Acquired
Leadership Team
Duane Andrews
CEO
Ronald Rowan, MBA, CPA
CFO
Recent News
2025-08-30
2025-08-27
Morningstar.com
2025-08-05
Company data provided by crunchbase