Driscoll's · 14 hours ago
Customer Development Manager
United States
Full-time
Remote
Mid, Senior Level
$99K/yr - $128K/yr
2+ years expDriscoll's is a company focused on accelerating growth in berry consumption through strategic customer development. The Customer Development Manager will contribute to sales and marketing activities, responsible for growing berry category sales by analyzing data, planning strategically, and collaborating with various teams.
Food & Beverages
Responsibilities
Lead account engagement strategy (diamond relationship) to build and support key retail relations including the corporate office and regional division levels
Deliver on our Annual Operating Plan by leading the category planning process and defining mutual category goals and plans shared by the Customer and Driscoll’s, facilitate the execution of those goals in partnership with Sales, and provide a positive return on investment for our Growers and Customers
Partners with Sales and Demand Management to facilitate Customer conversations to manage expectations around supply volume and price from the mid-range to short-range planning process
Collaborate with Shopper Marketing to build awareness and confidence in our brand and enhance instore execution across retailer’s banner / division and store network
Analyze Market, Category, Customer and Consumer data to develop a Category Plan designed to grow the Berry Category, increasing Household Penetration and Buy Rate
Influence and collaborate on Driscoll’s and the Customer’s promotional and merchandising activities with assortment optimization and the selling in of new items. Lead demand planning for assigned customers, as well as activities for specific assigned berry(s) by collaborating with Driscoll’s Go To Market teams and aligning our customer’s 52-week demand
Be attentive and provide intel into marketplace and customer’s strategies
Closely monitor the sales data and insights for your key accounts and keep all stake holders informed
Provide effective cross-functional collaboration with your Market Development team, Sales team, Demand Management team, Channel Marketing team, Product Development Team, Product Leadership team and Customers to execute on the plan
Provide sales support and strategic project support as needed
May supervise other Customer Development Managers for the purpose of their own training and team development
Represents Driscoll’s in an ethical and business-like professional manner in all interactions with growers, co-workers, suppliers, customers and the business community at large
Qualification
Required
BS/BA degree plus 2-4 years general business experience including 1-2 years in the retail grocery/produce area and/or 8+ years in direct field sales
Strong Microsoft Office Suite Skills (Excel, Word, PowerPoint, etc.) and ability to learn new software applications
Requires ability and experience to successfully exchange information, negotiate, persuade, problem solve, analyze data, sell and work effectively to handle multiple projects and meet deadlines
Needs to have strong commercial and financial awareness, providing the basis for tracking market trends and competitor information and ultimately identifying business opportunities
Ability to influence and make business decisions, work independently in solving issues and taking initiative
Strong interpersonal and presentation skills along with advanced written and verbal communication skills
Must be independent and self-motivated with the ability to work effectively in a remote/home office setting
Travel up to 40% of the time required via air and ground. Must be able to perform work in a wide variety of client or industry sites including: hotel rooms, airports, warehouses, retail locations, conventions and trade shows, etc
Business hours are determined by meeting the needs of the customer and deadlines. i.e. adjusting to time zone differences and evening and weekend work
Must possess math skills commensurate with the ability to read and understand statistics, budget documents and interpret market research reports
Requires physical ability to sit and/or stand for extended periods, walk, bend, stoop, kneel, occasionally lift and carry up to 50 lbs
Driver's license and the ability to be covered under company-sponsored vehicle insurance program
A valid passport and the ability to travel internationally without restrictions
Preferred
CMA certification
Benefits
Comprehensive medical, dental, and vision coverage
Life insurance
Disability coverage for positions working more than 30 hours per week
401(k) with employer match
Profit-sharing participation
Paid sick time
Paid vacation
Paid personal and family care leave
Free Employee Assistance Program (EAP)
Company
Driscoll's
Driscoll’s is the global market leader for fresh strawberries, blueberries, raspberries and blackberries.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sanjeev Tandon
Chief Financial Officer
Shaily Sanghvi
CFO, Driscoll's of the Americas
Recent News
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