Verizon · 13 hours ago
Associate Operations Support Director, Wholesale
Verizon is a company that empowers individuals by connecting them to what brings them joy. The Associate Operations Support Director will lead the pricing implementation strategy for the Wholesale Channel, ensuring accurate delivery of reseller pricing plans and supporting customer acquisition milestones.
Communications InfrastructureInternetInternet of ThingsMobileTelecommunications
Responsibilities
Lead a high-performing team by fostering a culture of accountability, professional growth, and operational excellence
Support customer acquisition milestones and exceed annual revenue targets
Direct the implementation of wholesale market strategies to strengthen competitive positioning and expand market share
Leading new reseller pricing implementations (2K+ builds and updates annually)
Act as a key stakeholder in the Portfolio Prioritization Process, serving as the Subject Matter Expert (SME) to guide Product Development roadmap decisions
Provide pricing solutions support for the Wholesale Sales Organization and Resellers
Serve as the Subject Matter Expert for all new provisioning and billing system enhancements
Lead quarterly operations reviews with resellers to identify efficiencies, solve pain points, and strengthen partnerships
Support reseller pricing training
Qualification
Required
Bachelor's degree or four or more years of work experience
Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
Experience across the following fields: wireless operations, sales, or marketing
Contract execution and effective negotiation experience
Proven track record of success providing business solutions to Wholesale customers or small to large-scale corporate clients
Excellent customer communications and presentation skills (development and delivery)
Demonstrated ability to collaborate with internal cross-functional organizations
Preferred
A degree
Demonstrated ability to work well in a team-oriented environment with a strong customer focus
Excellent customer communications and presentation skills (development and delivery)
Demonstrated ability to collaborate with internal cross-functional organizations
Implementing new postpaid and prepaid pricing structures
Experience with Verizon's RSSx system including, price plan feature builds & modifications, provisioning and Billing Subject Matter Expert (SME)
Revenue Assurance audits and process improvement projects
Benefits
Medical
Dental
Vision
Short and long term disability
Basic life insurance
Supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home & auto insurance
Matched 401(k) savings plan
Up to 8 company paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Company
Verizon
Verizon is a broadband and telecommunications company that provides information and entertainment services.
H1B Sponsorship
Verizon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (2)
2022 (6)
2021 (6)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$34.39BKey Investors
Maryland Department of Housing and Community DevelopmentU.S. Department of DefenseConnect Maryland
2025-07-30Post Ipo Debt· $2.29B
2024-06-20Grant· $2M
2024-02-26Post Ipo Debt· $1B
Recent News
2026-01-24
2026-01-24
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