Boston Children's Hospital · 4 hours ago
Relief House Staff: Every other Saturday 4:30 PM – Sunday 5:00 PM
Brookline, MA
Part-time
Onsite
Entry Level
$15/hr - $22.98/hr
1+ years expBoston Children's Hospital is a leading healthcare provider dedicated to supporting families of patients. The Family Housing Relief Staff – Weekend/Overnight is responsible for ensuring a safe and supportive environment for resident families, managing operations, and responding to both routine and emergency situations.
Health CareHospitalMedical
Responsibilities
Administer and implement operating policies and procedures for the Patient Family Housing Program
Review and manage reservation requests and confirmations, ensuring timely communication with families
Provide volunteer support and coordinate housekeeping, supply, and facility-related requests
Collaborate with hospital departments to support security, transportation, and operational needs
Ensure guest compliance with house rules, procedures, and safety protocols
Maintain awareness of patients’ medical status and evolving family needs that may impact housing arrangements
Foster positive interactions among resident families and respond to feedback, concerns, and requests
Assist with family support services as directed by the Program Manager
Respond to crisis situations, including medical and stressful emergencies, in accordance with hospital and City of Boston policies
Serve as part of a 24/7 team supporting two housing properties, providing coverage and assistance as needed
Qualification
Required
Two years of applicable education or training in human services, hospitality, or a related field required
Minimum of one year of experience in a related role required
Strong interpersonal skills with the ability to demonstrate empathy and professionalism in sensitive situations
Effective verbal and written communication skills
Strong analytical and problem-solving abilities
Basic computer proficiency
Ability to maintain confidentiality and exercise discretion when working with patients, families, and staff
Benefits
Flexible schedules
Affordable health, vision and dental insurance
Childcare and student loan subsidies
Generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
Cell phone plan discounts
Discounted rates on T-passes
Company
Boston Children's Hospital
Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care.
10001+ employees
H1B Sponsorship
Boston Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (3)
2022 (2)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Gilson Mendes
CEO and Founder
Paul Donovan
Senior Advisor to the CEO for Public Affairs
Recent News
2024-04-25
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