U.S. Bank · 21 hours ago
Automation Platform Infrastructure Administrator
U.S. Bank is on a journey to help customers and businesses make better financial decisions. The Automation Platform Infrastructure Administrator will provide operational support for enterprise automation platforms, ensuring reliability and stability while troubleshooting automation failures and supporting platform governance.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Provide production support for both Power Automate and Automation Anywhere A360 automations
Troubleshoot automation failures across cloud, desktop, unattended execution, and infrastructure components
Serve as a primary point of operational support for automation workloads in production environments
Partner closely with the Platform Owner to implement platform standards, governance, security controls, and environment configurations
Support unattended RPA infrastructure, machine groups, and execution environments
Support and maintain DEV, UAT, and PROD environments including security roles, DLP policies, monitoring, and audit readiness
Serve as an escalation point for automation-related production incidents
Proactively identify platform risks, operational gaps, and opportunities for improvement
Support Windows Server–based automation environments, including RDS or multi-session configurations (Windows Server 2019–2025)
Work with network and security teams on firewall rules, ports, proxies, and access controls
Perform scripting and automation for operational tasks (PowerShell preferred)
Participate in automation platform upgrades, patching, and operational readiness activities
Participate in an on-call rotation approximately once per month
Provide scheduled weekend support during on-call rotations
Respond to automation platform incidents and operational issues during on-call coverage
Qualification
Required
Bachelor's degree or equivalent work experience
Three to five years of relevant experience, with at least 1-year advanced server systems administration on one or multiple platforms
Server systems specification and design, implementation and support
Hands-on experience with Microsoft Power Automate, including cloud flows, desktop flows, and unattended execution models
Hands-on experience supporting Automation Anywhere A360 in production environments
Experience supporting enterprise automation platforms in production
Strong Windows Server administration and troubleshooting skills
Working knowledge of networking fundamentals such as ports, proxies, and firewalls
Hands-on experience with incident and change management processes in an enterprise IT environment
Experience using ServiceNow for incident tracking, change requests, and operational workflows
Experience with monitoring and observability tools such as Datadog or Splunk, including data gathering and log configuration
Experience creating and configuring Group Policy Objects (GPOs)
Scripting or automation experience (PowerShell preferred)
Comfortable working independently while aligned with a Platform Owner
Confident troubleshooting complex issues without requiring daily oversight
Able to exercise sound judgment on when to act autonomously and when to escalate
Effective communicator and collaborative problem solver
Adaptable and comfortable shifting focus between platforms based on operational demand
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
H1B Sponsorship
U.S. Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (20)
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
Recent News
2026-01-22
2026-01-20
2026-01-20
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