Dutch Bros Coffee · 8 hours ago
Manager, Cybersecurity Operations
1930 W Rio Salado Pkwy Tempe AZ 85281
Full-time
Hybrid
Senior Level
6+ years expDutch Bros Coffee is a fun-loving company that makes a difference one cup at a time. The Manager of Cybersecurity Operations is responsible for overseeing key cybersecurity programs and ensuring the protection of critical systems and sensitive information across the organization while driving security strategies and initiatives.
CoffeeFood and BeverageRestaurants
Responsibilities
Manage and optimize the day-to-day operations and tools of the SOC, ensuring effective monitoring, detection, and response to security incidents
Develop and implement SOC processes and procedures to improve efficiency and effectiveness with increased focus on new capabilities and advanced threat detection
Oversee the incident response process, ensuring rapid identification, containment, eradication, and recovery from security incidents
Conduct post-incident reviews and implement lessons learned to enhance security measures
Partners with IT and GRC teams to maintain readiness, incident response plans, to include building playbooks and conducting simulations ensuring preparedness across the organization
Lead the vulnerability management program, including vulnerability assessments, prioritization, and remediation strategies
Collaborate with IT and development teams to ensure timely patching and vulnerability mitigation
Establish metrics on the status of the program and inform leadership on areas for opportunity
Oversee the DLP strategy, ensuring the protection of sensitive data across all platforms and preventing unauthorized access or data exfiltration
Conduct regular audits and assessments to evaluate DLP effectiveness and compliance
Evangelize scorecards against NIST and CIS standards to track the improvement of security across programs
Foster team mentality centered around business benefits from security initiatives
Actively participate in hiring processes and onboarding of new employees and vendors
Plan, assign and support workloads for direct reports
Grow and mentor security talent
Set reasonable stretch performance goals, provide balanced, regular performance feedback, and conduct tri-annual performance reviews
Recognize and reward performance excellence
Provide leadership, direction, and training to improve information security awareness
Other duties as assigned
Qualification
Required
Bachelor's degree (BA/BS) in a related discipline, or 4 additional years of related experience
A minimum of 6 years of experience in infosec roles that provide a background in IT areas such as software development, infrastructure, operations, and incident response
Proven experience managing a SOC and implementing vulnerability management, and DLP
Strong knowledge of cybersecurity technologies, MDR, EDR, SIEM, SOAR, Vulnerability Management tools and best practices
Thorough understanding of SOX, CCPA, PCI, NIST, and CIS18
Previous experience in SaaS-heavy environments and vendor management
Deep experience with risk management, threat modeling, and vulnerability assessment
Can lead without authority. Ability to lead, mentor, and develop a high-performing cybersecurity team, fostering a collaborative and growth-oriented environment
Expertise in managing high-pressure, time-sensitive incidents and making quick, informed decisions under stress
In-depth knowledge of current and emerging cyber threats, with the ability to apply advanced detection methodologies to stay ahead of risks
Familiarity with cloud security frameworks, controls, and best practices for securing cloud environments (e.g., AWS, Azure, Google Cloud)
Change Management
Project Management
Business Plan Development
Using data to make decisions
Communication
Critical Problem Solving
Delegation
Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds
Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed
Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively
Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed
Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software
Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools
Preferred
A Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP) Certification
Company
Dutch Bros Coffee
Dutch Bros is a high-growth operator and franchisor of drive-thru shops that focus on serving hand-crafted beverages.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.18BKey Investors
TSG Consumer Partners
2025-05-29Post Ipo Debt· $650M
2024-02-27Post Ipo Secondary· $232.4M
2023-09-06Post Ipo Equity· $300M
Leadership Team
Christine Barone
CEO and President, Board Member
D
Dane Boersma
Co-Founder
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