Brooksource · 12 hours ago
Senior Digital Business Analyst
West Bend, WI
Contract
Hybrid
Senior Level
5+ years expBrooksource is a company that provides marketing, operations, and customer service for the U.S. Concealed Carry Association (USCCA). They are seeking a Senior Digital Business Analyst to lead requirements discovery and stakeholder alignment for high-impact digital initiatives, focusing on enhancing the digital ecosystem for their members.
EmploymentHuman ResourcesInformation Technology
Responsibilities
Lead discovery and requirements definition for digital experience initiatives, working across Sales, Marketing, Operations, Member Experience, Contact Center, Finance, and Legal/Compliance
Facilitate cross-functional conversations to clarify business needs, user journeys, pain points, and success metrics
Translate stakeholder input into clear delivery artifacts including epics, user stories, acceptance criteria, and functional/non-functional requirements
Run discovery workshops, stakeholder working sessions, and alignment meetings, ensuring discussions result in documented decisions and next steps
Create and maintain project artifacts such as a requirements repository, decision log, open questions log, and dependencies/risks list
Partner with engineering, design, analytics, and execution teams to validate feasibility, identify tradeoffs, and ensure requirements support successful implementation
Support handoff and delivery readiness by facilitating requirement reviews and ensuring teams have the clarity needed to execute
Support UAT and go-live readiness, including defining test scenarios, and preparing checklists for launch readiness
Maintain strong organization and communication across a fast-moving, multi-stakeholder environment
Qualification
Required
5+ years of experience as a Business Analyst, Digital Business Analyst, Product Analyst, or similar role supporting complex initiatives
Demonstrated experience supporting digital experience projects, such as: website redesigns / replatforming, member/customer portals, acquisition flows / lead funnels, registration or transactional experiences, CMS migrations and/or design system implementations
Strong ability to translate ambiguous needs into structured delivery artifacts: epics/user stories, acceptance criteria, workflow/process diagrams, requirements documentation
Proven success facilitating and aligning stakeholders across functions, including the ability to navigate differing priorities and drive decisions forward
Strong communication skills: ability to engage effectively with both business stakeholders and technical teams
Comfortable partnering with engineering and discussing dependencies, integrations, and constraints at a high level (technically conversant, not deeply technical)
Strong organizational skills and ability to manage work independently with minimal oversight
Experience working in agile environments (Scrum, Kanban, or hybrid agile delivery models)
Preferred
Prior experience in product management, product ownership, or product discovery
Experience with membership-based, subscription, or SaaS business models (B2C and/or B2B)
Experience supporting analytics initiatives (e.g., event tracking, funnel measurement, success metrics definition)
Familiarity with change management concepts and stakeholder adoption planning
Company
Brooksource
Brooksource is a single source for project and supplemental support through contract employment, contract-to-hire labor employment.
1001-5000 employees
H1B Sponsorship
Brooksource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Ashley Cigolotti
Director, Global Partnerships
Matt Ayala
National Account Executive (Global Partnerships)
Recent News
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2025-05-27
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2025-05-17
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