Systems Technician jobs in United States
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General Dynamics Information Technology · 2 hours ago

Systems Technician

General Dynamics Information Technology offers transitioning service members the opportunity to gain hands-on training and experience as a Systems Technician Fellow. The role involves supporting mission-critical information systems and customer operations while gaining practical experience in system installation, troubleshooting, and technical documentation activities.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Observing and assisting with installation and deployment of systems hardware, software, and upgrades
Supporting senior systems technicians during troubleshooting, incident response, and complex customer support activities
Learning how technical solutions are developed to resolve difficult systems and operational problems
Assisting in the preparation, review, and maintenance of technical documentation for system operations and procedures
Gaining exposure to enterprise systems environments and operational sustainment activities
Collaborating with cross-functional technical teams to support mission objectives
Participating in process improvement efforts related to systems support and operational efficiency
Supporting special projects and learning how systems teams contribute to program and project success in secure environments

Qualification

Systems supportTechnical operationsTroubleshootingCustomer supportTechnical documentationCustomer ServiceIncident responseProcess improvementCommunicationDocumentation skillsTeam collaboration

Required

Top Secret SCI + Polygraph clearance level must currently possess
Top Secret SCI + Polygraph clearance level must be able to obtain
8+ years of related experience
U.S. Citizenship required
Associates of Arts / Associates of Science or equivalent experience
Familiarity with systems applications, hardware, and associated peripheral devices
Understanding of troubleshooting methodologies, incident response, and customer support principles
Ability to develop, follow, and document systems processes and procedures
Strong communication and customer service skills
Active Top Secret/SCI w/ Polygraph required

Preferred

Security+ CE or other DoD 8570-compliant certification
PWS 9.1 certification

Company

General Dynamics Information Technology

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General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Funding

Current Stage
Late Stage

Leadership Team

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Paul Nedzbala
Senior Vice President
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Ben Buckley
Vice President and General Manager
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Company data provided by crunchbase