Acosta · 6 hours ago
Client Solutions Director Sr
Rogers, AR
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
8+ years expAcosta is a leading company in the consumer goods sector, and they are seeking a Senior Client Solutions Director to drive business growth and client satisfaction across large-scale retail initiatives. The role involves leading cross-functional teams, managing high-impact projects, and serving as a key liaison between clients and business operations.
MarketingSales
Hiring Manager
Brian Hunt
Responsibilities
Lead strategic growth planning for $4BN Client, including managing $20M Retail Budget through new business development, capacity/resource planning, and profitability management
Collaborate with Talent Acquisition to align staffing strategies with project needs and business goals
Negotiate and execute incremental special project coverage in retail environments, ensuring accurate billing, reporting, and post-project analysis
Foster strong client relationships by participating and representing retail needs to the client leadership team meetings; understanding project goals and aligning internal teams for flawless execution
Communicate project requirements clearly to retail teams and refine frameworks to ensure consistency and clarity
Oversee project set up in internal systems (e.g., Back Office, NARS) and ensure timely, accurate billing
Analyze project data in partnership with Retail Analysts and deliver actionable insights to clients
Proactively communicate with client managing message for maximum effectiveness
Develop internal project recaps to build a knowledge base and identify opportunities for revenue enhancement
Lead and mentor a team on one Client Solutions Manager's direct report and two (Walmart BI Analyst and SC Analyst) dotted line support staff, ensuring high performance and professional growth
Support system design (360, TRAX, Other) initiatives to enhance proprietary tools and improve operational efficiency
Drive continuous improvement by identifying trends, optimizing processes, and presenting strategic recommendations
Travel as needed to support client meetings, project execution, and team development
Qualification
Required
Bachelor's degree required
8–10 years of experience in the Consumer-Packaged Goods (CPG) industry, with a strong background in large-scale operations and client-facing roles
1–3 years of experience managing and developing teams
Prior experience in sales or client services with a food broker, agency, or major consumer brand
Solid understanding of retail service organizations and in-store execution strategies
Strong negotiation, relationship-building, and communication skills
Proven ability to analyze sales and marketing data to drive strategic decisions
Proficient in Microsoft Office and other sales support software platforms
Demonstrated ability to manage multiple priorities and lead cross-functional teams
Experience in project management, including billing, reporting, and post-project analysis
Strategic thinker with strong judgment and decision-making capabilities
Effective time manager with a results-driven mindset
Confident presenter with the ability to influence internal and external stakeholders
Assertive, collaborative, and adaptable in a fast-paced environment
Valid driver's license and willingness to travel as needed
Ability to meet physical requirements such as visual acuity and color perception
Company
Acosta
Acosta brings simplicity to retail sales.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Berkshire Partners
2014-07-28Acquired
2003-01-27Series Unknown
Leadership Team
Darian Pickett
Chief Executive Officer
Linda Hodnett
Retired VP of Sales
Recent News
Company data provided by crunchbase