ITG Communications, LLC · 7 hours ago
Field Technician
Pensacola, FL
Full-time
Onsite
New Grad, Entry Level
$14/hr - $23/hr
0+ years expITG Communications, LLC is a company focused on providing telecom and broadband services. They are seeking a Field Technician responsible for installing and maintaining telecom and broadband services, troubleshooting technical issues, and ensuring high-quality execution of services for customers.
Customer ServiceTelecommunicationsWired Telecommunications
Responsibilities
Install and maintain telecom and broadband services from street to home, including internet, video, voice, and alarm systems
Perform quality checks of the work executed to ensure installations meet client standards
Adhere to safety protocols and use proper personal protective equipment (PPE)
Troubleshoot and resolve technical issues for customers
Maintain accurate records of work performed and equipment, consumables used
Operate company vehicles safely and efficiently
Communicate effectively with customers, explaining services and addressing concerns
Stay updated on new technologies, installation techniques, client products and features
Educate customers on self-help options and product features
Identify and pursue opportunities for additional services or upgrades
Qualification
Required
High school diploma or equivalent
Technical certifications relevant to the telecom and broadband industry e.g. alarm systems, router configurations, etc
0 to 2 years of experience as a technician in telecom or broadband field operations
Familiarity with various telecom and broadband technologies, tools and equipment
Knowledge of safety procedures and regulations
Understanding of customer service principles, practices
Technical aptitude and willingness to continuously learn new technologies
Customer service orientation with the ability to communicate effectively
Ability to work independently and as part of a team, demonstrating strong work ethic and time management skills
Ability to stand, walk, and sit
Ability to use hands to handle or feet
Ability to reach with hands and arms
Ability to climb and balance
Ability to stoop, kneel, crouch, bend and crawl
Ability to lift up to 75 lbs
Ability to maintain all safety expectations
Following all required safety protocols and procedures
Using appropriate personal protective equipment (PPE)
Operating vehicles and equipment safely
Maintaining valid certifications and licenses as required
Participating in mandatory safety training and meetings
Reporting unsafe conditions or practices
Passing required drug and alcohol screening
Maintaining physical capabilities necessary to perform essential job functions safely
Preferred
Experience with cable, internet, and voice service installations a plus
Benefits
Paid training
Company
ITG Communications, LLC
Founded in 2013, ITG Communications is a national turnkey infrastructure services provider supporting the broadband, wireless, and utility industries across the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Rivas
Chief Financial Officer
Recent News
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2025-09-12
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2025-09-03
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