TBA Plumbing · 1 day ago
Billing Specialist
TBA Plumbing operates in the residential and commercial plumbing & gas services industry, delivering emergency repairs, installations, and maintenance across the United States. They are seeking a Billing & Accounts Receivable Specialist to generate invoices, process payments, and monitor accounts receivable while collaborating with dispatch and field technicians to resolve billing disputes.
Construction
Responsibilities
Generate accurate, timely invoices for service calls, installations, and maintenance work using ServiceTitan and QuickBooks Online; ensure correct job-cost, tax codes, and customer pricing
Process customer payments (credit card, ACH, checks), post receipts, and reconcile daily deposits to ensure cash is recorded correctly
Monitor accounts receivable: run aging reports, perform collections outreach (phone/email), negotiate payment plans, and reduce DSO
Reconcile A/R subledger to the general ledger, prepare month-end billing schedules, and support finance close with clean documentation
Collaborate with dispatch and field technicians to validate billable work, apply adjustments/credits, and resolve customer billing disputes promptly
Document and improve billing workflows, maintain customer billing records, and support audits and process automation initiatives
Qualification
Required
QuickBooks Online
ServiceTitan
Microsoft Excel
Accounts Receivable
Invoicing
Payment Processing
Preferred
Housecall Pro
Stripe
Google Workspace
Benefits
Remote-first, flexible work environment with established processes and collaborative cross-functional teams.
Opportunity to work with and help shape billing systems for a fast-growing home services business; training provided on ServiceTitan and accounting tools.
Supportive small-team culture focused on efficiency, clear communication, and continuous improvement.
Company
TBA Plumbing
We are a small GTA based plumbing company with a focus on providing meticulous and considerate service.
Funding
Current Stage
Early StageCompany data provided by crunchbase