Parking Management Company · 11 hours ago
Traffic Director - Stockyards - Fort Worth, TX
Fort Worth, TX
Full-time
Onsite
New Grad, Entry LevelParking Management Company (PMC) is a national leader in hospitality-focused parking services. The Event Traffic Director is responsible for delivering exceptional customer service by guiding vehicles safely and efficiently at major sports arenas and music venues, ensuring smooth guest arrivals and departures while creating a positive experience for attendees.
HospitalityLogisticsTourism
Responsibilities
Arrive on time, dressed in a clean and complete uniform, with proper grooming to maintain a professional image
Properly complete a vehicle damage survey and accurately record the parking location on each claim ticket to ensure accurate documentation of guest vehicles
Efficiently, safely, and effectively direct vehicles to designated parking spots, ensuring a smooth and organized flow of traffic
Follow proper attendance and timekeeping processes, including clocking in and out for shifts and breaks, as well as accurately reporting tips, in compliance with company guidelines
Attend all required staff meetings and complete training modules within the designated timeframes to stay informed and up to date on operational standards
Use and maintain the necessary equipment and supplies needed for your role, ensuring they are in good working condition to perform duties effectively
Foster a work-friendly atmosphere by contributing to a positive team environment, where collaboration and support are prioritized
Maintain a high level of communication and service with guests and clients, ensuring their needs are met and exceeded with professionalism
Proactively anticipate guest needs and resolve any issues or concerns promptly, ensuring a positive experience for all
Always adhere to personal and vehicle safety precautions, ensuring a safe environment for both guests and staff
Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time
Qualification
Required
High school diploma or general education degree (GED)
A valid driver's license and reliable transportation
Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period
Pass and maintain a clean background check
Customer service attitude and a willing, helpful demeanor is mandatory
Demonstrates dependability by following instructions, maintaining work schedules, and ensuring timely task completion
Adhere to safety procedures, take appropriate action when needed, and report unsafe conditions
Follow company policies and procedures
Adapt to changing work environments and manage competing demands effectively
Handle unexpected situations with flexibility and professionalism
Attend all required staff meetings and complete training modules within the designated timeframes
Use and maintain the necessary equipment and supplies needed for your role
Maintain a high level of communication and service with guests and clients
Proactively anticipate guest needs and resolve any issues or concerns promptly
Always adhere to personal and vehicle safety precautions
Preferred
Customer service experience preferred
Benefits
Health Benefits – Medical, vision and dental insurance – Upon eligibility
401K – Upon eligibility
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Bellevue University – Up to $5,250 per year
Nationwide discounts through Perks at Work
Military friendly employer
Company
Parking Management Company
Parking Management Company is a hospitality company that offers valet parking, bellman, and transportation services.
Founded in 1992
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tim Bewley
Chief Financial Officer
Recent News
2024-02-19
Company data provided by crunchbase