Order.co · 19 hours ago
AP Vendor Operations Manager
New York, NY
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $140K/yr
3+ years expOrder.co is a B2B Ecommerce Platform that simplifies purchasing, transforming how businesses connect with vendors through their marketplace. The AP Vendor Operations Manager will elevate the Accounts Payable function within the Vendor Payments ecosystem, focusing on day-to-day execution and developing scalable processes to improve accuracy, visibility, and reliability in vendor operations.
B2BFinTechMarketplaceProcurementSaaS
Responsibilities
Own day-to-day AP execution within the Vendor Payments ecosystem, including invoice intake, routing, approvals, payment processing, exception handling, and both automated and manual reconciliation
Ensure invoices and vendor payments are processed accurately and on time, with clear visibility into status, risks, and outstanding issues
Act as the primary point of accountability for payment accuracy, missed or late payments, and recurring exceptions
Direct resolution of urgent payment escalations in partnership with internal stakeholders
Oversee workflows for discrepancy resolution, disputes, and fraud-related issues
Partner with Product and Engineering to surface operational pain points, define requirements, and influence tooling that improves AP efficiency and scalability
Translate operational gaps into clear, structured business and technical requirements to support prioritization and execution
Collaborate closely with the broader Vendor Operations team to streamline workflows that impact both AP and upstream/downstream vendor processes
Develop a strong understanding of existing systems, data flows, and operational tooling to identify opportunities for automation, visibility, and scale
Evaluate existing AP workflows to identify process gaps, inefficiencies, and risks; design improvements that support scale, reliability, and clarity
Design, implement, and maintain operational standards, controls, and SLAs across invoice processing, approvals, payments, and reconciliation
Collaborate with internal stakeholders to reduce manual effort and operational risk through improved systems and automation, particularly around invoice ingestion and reconciliation
Drive vendor compliance by establishing clear invoicing standards, responsiveness expectations, and SLA adherence
Partner cross-functionally to review and improve processes related to overcharges, shortcharges, discrepancies, and adjustments
Introduce and evolve frameworks for fraud detection, prevention, dispute handling, and vendor KYB
Manage and develop direct reports, initially overseeing a one-person team, with responsibility for planning how the AP function and team scale over time
Remain comfortable wearing multiple hats as processes evolve, with a focus on building systems that reduce manual work over time
Qualification
Required
3 - 5 years of Accounts Payable and/or Procure-to-Pay experience with ownership of end-to-end workflows, ideally in a tech-enabled, high-growth, or operationally complex environment
Willingness to work hands-on with frontline workflows and partner closely with ICs to deeply understand operational gaps and failure points
Proven ability to build, overhaul, or scale operational processes in fast-moving environments
Experience collaborating with Product and Engineering teams on tooling, automation, and system improvements
Strong communication skills and comfort managing vendor-facing and financial discrepancies
Strategic, systems-oriented thinker with strong attention to detail and analytical instincts
Ability to operate effectively in ambiguous environments and drive progress without fully defined processes
Desire to grow with the organization and take on increasing ownership as systems, processes, and teams scale
Familiarity with bill payment systems and operational collaboration tools
Preferred
Background in FinTech, payments, or financial operations
Working knowledge of SQL or experience partnering closely with data teams
Benefits
Robust medical, dental, vision, and wellness benefits
Flexible time off policies
Employer-sponsored 401(k)
Company
Order.co
Order.co is an AI-powered procurement platform that connects purchasing, approvals, payments, and reporting in one intelligent system–so teams can place orders faster, cut manual work, and keep operations running smoothly.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$44.7MKey Investors
Rally Ventures645 Ventures
2022-01-25Series B· $30M
2020-02-11Series A· $10M
2018-08-01Seed· $4.6M
Leadership Team
Zachary Garippa
Co-Founder and CEO
Thomas Jaklitsch
Co-Founder and CTO
Recent News
Fundersclub
2026-01-20
2025-12-18
Company data provided by crunchbase