Community Association Manager jobs in United States
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Pilot Property Management, Inc. · 13 hours ago

Community Association Manager

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, and they are seeking a Community Association Manager for their regional office in Aurora, Colorado. The role involves managing a portfolio of community associations, ensuring client satisfaction, and providing excellent customer service while interacting with various stakeholders.

AccountingProperty ManagementRental PropertyResidential

Responsibilities

Manages all operations for a portfolio of community associations
Partners with the association Board of Directors and internal departments to adhere to the introduction and integration of new programs, services, and initiatives
Works extensively with the Board of Directors, vendors, contractors, and homeowners within the various communities
Ensure client satisfaction and account retention
Prepares association newsletter and/or other communication with owners and residents as required
Provides leadership and consulting with our clients on best practices with regard to the management and oversight of their community
Manages and runs monthly, bi-monthly, quarterly, and annual Board Meetings
Works extensively with the Board of Directors, vendors, contractors, and homeowners within the various communities
Meets with Associations 1-2 times a week
Manages and assists in special projects
Creates budgets and manages financials
Participates in the emergency after-hours phone program
Complies with company policies and procedures
Practices and adheres to Keystone’s Core Values, Mission, and Vision
Any additional job duties as required by the supervisor

Qualification

HOA management experienceCustomer service experienceCAICACM CertificationComputer skillsProblem-solving abilitiesProfessionalismInterpersonal skillsOrganizational skillsVerbal communicationWritten communicationAttention to detailPositive attitude

Required

Must have a valid Driver's License and maintain a clean DMV record
Must have reliable transportation and the ability to drive to and from communities
Strong Knowledge of industry trends
Strong computer skills
Exhibits professionalism and calm demeanor
Demonstrated problem-solving abilities
Ability to multitask and effective organizational skills
Strong attention to detail
Ability to maintain a positive attitude
Excellent interpersonal skills
Strong verbal and written communication
2-4 years of experience working in an HOA management role
2-3 years of experience in customer service
High School Diploma or GED required

Preferred

CAI or CACM Certification(s) are a plus
Bachelor's Degree preferred

Benefits

Hybrid and Flexible working arrangements
Work-Life Balance
Opportunities for career growth
Training and mentorship from successful leaders in the HOA industry
Support for Continued Education
Cell Phone Stipend
Mileage Reimbursement
Medical (HMO and PPO), Dental, and Vision
Flexible Spending Account
Pet Insurance
Pre-Paid Legal
Employer Paid Basic Life/AD&D Insurance
Voluntary Life and Short-Term Disability Insurance
Free Employee Assistance Program
401(k) Retirement plan with Company Match
Financial and Health/Wellness Education
Paid Time Off (PTO)
12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Company

Pilot Property Management, Inc.

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The company was formed in 1998 and is located in Encinitas. Pilot Property Management, Inc.

Funding

Current Stage
Early Stage
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