Eastern Controls - Customer Service Representative - Edgemont, PA jobs in United States
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Endress+Hauser Group · 2 hours ago

Eastern Controls - Customer Service Representative - Edgemont, PA

positionChalfont, PA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Endress+Hauser Group is a global leader in measurement instrumentation, and they are seeking a Customer Service Representative to support their sales teams and customers. This role involves accurate order processing, proactive communication, and exceptional service to ensure a smooth customer experience from order to delivery.

Industrial AutomationLogisticsSupply Chain Management
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H1B Sponsor Likelynote

Responsibilities

Process customer purchase orders accurately and on time using ERP/CRM systems
Review quotes, POs, acknowledgments, shipping details, and payment terms for accuracy
Respond promptly to customers and internal inquiries (within two hours)
Track and communicate order status, ship dates, and delays
Provide basic part-number quotes and follow up to confirm customer needs
Support sales teams and collaborate with Accounting, Logistics, Production, and Service
Participate in special projects and provide backup administrative support as needed

Qualification

ERP/CRM experienceCustomer service experienceMicrosoft Office proficiencyAttention to detailEager to learnCommunication skillsOrganizational skills

Required

High school diploma, associate degree, or equivalent experience
Experience in customer service, order processing, or sales support
Strong attention to detail and ability to manage multiple priorities
Excellent written and verbal communication skills
Proficiency in Microsoft Office; ERP/CRM experience preferred
Customer-focused, organized, and eager to learn

Preferred

ERP/CRM experience preferred

Company

Endress+Hauser Group

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Endress+Hauser is a global leader in measurement and automation technology for process and laboratory applications.
dateFounded in 1953
location
Bucharest, Bucuresti, ROM
people-size10001+ employees
web-link
https://ro.endress.com

H1B Sponsorship

Endress+Hauser Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Matthias Altendorf
President of the Supervisory Board
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Recent News

mass-spec-capital.com
Endress+Hauser AG. (7/31/25). "Press Release: Endress+Hauser Acquires Full Ownership of CodeWrights from Pepperl+Fuchs".
2025-11-19
mass-spec-capital.com
Endress+Hauser AG. (11/3/25). "Press Release: New Sales Office in New Zealand. Long-standing Distribution Partner EMC Industrial Group Ltd Becomes Part of the Endress+Hauser Group".
2025-11-19
EIN Presswire
Assortment Analytics Market share ,size, trands Analysis in 2024-2032
2025-03-27
Company data provided by crunchbase