NEOGOV · 2 weeks ago
Office Assistant II - Code Enforcement
Employment Services, FL
Full-time
Onsite
Mid Level
$21.40/hr - $31.44/hr
3+ years expNEOGOV is a part of the City of Lakeland's Community & Economic Development department, seeking an Office Assistant II for Code Enforcement. The role involves providing administrative support, processing documents, and maintaining records while ensuring confidentiality and accuracy in clerical tasks.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Enters, codes, and processes information into a database; maintains computer files and documents; prepares reports; calculates payments, and maintains associated files and records
Maintains and completes data for administrative and public reports, bulletins, questionnaires, and other documents; prepares moderately complex worksheets and tables from standardized raw data; makes varied arithmetical computations on material assembled required to process personnel documentation
Prepares and types correspondence, minutes, and agendas, and maintains confidentiality of sensitive information and detailed documentation on actions that may encompass legal ramifications
Operates computer, calculator, copier, postage meter, fax machine, and/or other office equipment
Relays messages to personnel and informs personnel of office policies, procedures, and rule changes
Conducts office and operational supplies inventory and replenishes through ordering and direct purchasing
Answers incoming calls and customer inquiries, providing information on departmental services, functions, policies, procedures, and processes
Maintains appointment schedules
Develops and implements filing systems and procedures, and files records and reports
Researches databases to obtain information as required
Utilizes the internet for research purposes
Maintains the confidentiality of sensitive information
Must be able to assist all areas within the operation as needed
May perform payroll duties
May be required to participate and/or facilitate training to support departmental or City initiatives and requirements
May be required to work overtime or alternate hours as necessary for the efficient operation of the department
Position designated as Mission Critical by Department Director
May assign work; provide training and/or orientation to other employees
May attend meetings and conferences to furnish information and/or take notes
May supervise, assist, and advise other employees
May make travel arrangements
Performs related work as required
Qualification
Required
High school diploma from an accredited school or a GED
Three years of experience performing progressively more complex clerical duties
May be required to possess and maintain a valid driver's license
Must possess and maintain a valid contact phone number
May be required to pass an elevated background check provided by the City of Lakeland Police Department upon hire
Knowledge of business English, spelling, and punctuation
Fully functioning knowledge of office practices and procedures, including various computer software applications
Thorough knowledge of computer programs, including customer account management and workflow management systems
Skill in using Microsoft Office applications
Skill in operating computers and standard office equipment
Skill in operating a calculator, copier, postage meter, fax machine, and other office equipment
Ability to make accurate arithmetic computations and tabulations
Ability to multitask in a busy environment
Ability to stay organized
Ability to readily acquire information and make minor decisions from working knowledge of applicable regulations and related division policies and procedures
Ability to tactfully and courteously communicate with the public, employees, and officials, and establish and maintain working relationships
Ability to design reports with a minimum of supervision
Ability to solve problems logically and expeditiously
Ability to develop, layout, and implement clerical procedures and operations from general instructions and coordinate other clerical employees' work
Ability to prepare and maintain correspondence, reports, and records, and to perform routine office management details with minimum supervision
Ability to prioritize work to meet time constraints
Ability to proofread documents, PowerPoints, and course materials (for Employee Engagement only)
The job requires mostly sedentary work, with occasional walking or standing, exerting up to 10 pounds of force regularly, and routine computer operations
The job requires reaching, bending, and stooping, which may be required when filing or operating office equipment
The job risks include exposure to dust, pollen, and loud noises
The job requires normal visual acuity, field of vision, hearing, speaking, color perception, and depth perception
Benefits
Annual Leave
Sick Leave
Sick Leave Pool
Family & Medical Leave
Pension Plan
Defined Benefit Plan
Defined Contribution Plan
Deferred Compensation 457 Plan
Holidays
Funeral Leave
Jury/Witness Duty
Military Leave
Maternity Leave
Leave of Absence Without Pay
Longevity Pay
Tuition Reimbursement
Suggestion Awards
Direct Deposit of Paycheck
Uniforms/Equipment
Parking
Break Periods
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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