ETS · 1 day ago
Lead Research User Experience Specialist
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. The Lead User Experience (UX) Researcher/Designer will engage with users to understand their needs and lead UI/UX aspects of user experience research and design, while managing a group of UX/UI designers.
AssociationEdTechEducationSkill Assessment
Responsibilities
Adhere to ethical standards and comply with the laws and regulations applicable to the job function
Responsible for designing complex assessment and learning applications that are visually engaging, accessible, and easy to use. Working closely with Research scientists and Assessment specialists, the applicant will develop and/or guide the development of prototypes to convey the visual look and/or interface design of new assessments and applications. The applicant will also work closely with programmers to turn the prototype into a functioning program
Translate clients' ideas into visually engaging, accessible, and highly usable designs through audience and needs analyses
Create sophisticated prototypes for new assessment ideas that measure specific knowledge and skills, while allowing test takers to easily understand the task and how to use any required interface tools to complete it
Design and conduct usability studies to test and revise prototypes during the development cycle
Advise other ETS groups on user experience and/or graphic design processes
Analyze existing large-scale applications, software, and websites, and redesign them to improve usability, graphic design, and/or accessibility for diverse audiences, and to enhance operational effectiveness
Assist senior management in keeping abreast of trends and latest research in human-computer interaction and/or graphic design as well as usability and accessibility guidelines that change with evolving technologies
Collaborate with software engineers and designers, and outside consultants as needed, to ensure that the finished product adheres to the design vision and conforms to ETS technical and architectural standards
Provide coaching and training in user-centered or graphic design concepts, principles, and practices to other design functions within ETS
Qualification
Required
A Masters or PhD in learning engineering, design, instructional design, or related area
At least 5 years of experience applying learning science and design principles to the development of technology enhanced teaching and learning solutions
At least 3 years of managing user experience researchers and designers
Demonstrate understanding of industry standard UI frameworks and UI implementation
Demonstrate understanding of industry standard design and specifications for fixed or responsive user interfaces for all common platforms, devices, and browsers
Requires understanding the interrelationships among key events by learning how problems fit into the bigger picture and confronting interdepartmental issues
Effectively working and communicating across functional boundaries
Influencing others without authority or direct control
Collaborate with client and development teams to interpret user stories, scenarios, and specifications based on client feedback and design guidelines
Collaborate with design team and provide feedback towards maintaining a core aesthetic based on fresh design principles and best practices
To develop and manage long-term and/or trusting relationships with internal or external customers
Must possess an understanding of the functionality and business value provided by the existing products within the SBUs/FCEs supported
Define the problem, can see hidden problems, searches for information, uses logic to test a series of solutions until the problem is solved
The ability to prepare and plan
To compromise in a cooperative effort to reach mutually satisfactory conclusions and results
The capability to influence others, manage relationships and deliver results for a client in a professional manner
Must be able to effectively converse with SBUs/FCEs to elicit scope and requirements of the project
Ability to negotiate with client and successfully express solutions with expressed design justification
The ability to communicate clearly, diplomatically and effectively both verbally and written
Makes good decisions based on a mixture of analysis, wisdom, experience, and judgment
Experience engaging with target market and user segments to understand their needs and aligning solutions with those needs
Ability to work collaboratively and effectively in agile teams
Ability to work collaboratively and effectively with cross-divisional stakeholder groups
Strong oral and written communication skills
Benefits
Up to an additional 8 hours of PTO for volunteer work on causes that are important to you
Company
ETS
ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready.
H1B Sponsorship
ETS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (39)
2023 (127)
2022 (60)
2021 (43)
2020 (55)
Funding
Current Stage
Late StageLeadership Team
Recent News
Business Standard India
2025-11-12
Company data provided by crunchbase