Relationship Manager jobs in United States
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Bellevue University · 9 hours ago

Relationship Manager

Bellevue University is seeking a Relationship Manager – Military Partnerships to serve as the central point of contact at Offutt AFB. This role involves developing pathways and directing learning initiatives in collaboration with academic and administrative leadership, while managing relationships at all levels of the military base to ensure students can meet their long-term learning objectives.

Higher Education
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Work & Life Balance
Hiring Manager
Cameron Byers, PHR, sHRBP
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Responsibilities

Develops and implements a comprehensive and unique annual strategic business plan customized to the particular needs of the students, faculty and staff of the partnership location
Ensures awareness of all elements of the Memorandum of Understanding are understood and achieved
Establishes effective marketing efforts, outreach opportunities and relationship management strategies for the location and market. On-base marketing is highly limited/restricted by Department of Defense policy. Coordinating with base education center leadership to maximize opportunities for marketing and outreach
Identifies and conducts proactive activities to realize increased interest in Bellevue University and partner location educational programs
Maintains current understanding of industry trends and developments that affect the market and partner location
Establishes and maintains contacts at all levels of the partner organization to deepen the cooperative relationship that develops new avenues for enrollment
Uses effective communication channels at the partner organization and the surrounding community to increase brand awareness and to cultivate interest
Manages all student, faculty and staff interactions in BRUIN and Salesforce systems
Consistently monitors the progress of the strategic business plan throughout the year, exercising sound judgment to adjust as necessary to achieve stated objectives
Establishes appropriate office hours and ensures all business operations are fulfilled
Craft and implement/refine an approach to generate referrals on a consistent basis regarding potential students
Establishes, maintains, and participates in appropriate memberships in local organizations like Chamber of Commerce, Education Committees, etc
Professional development: Mentoring, One-on-One, Team/CI Calls, Training
Develops/delivers presentations to students, faculty and staff in a professional and effective manner
Creates effective tailored presentations to key academic and administrative leaders at the partner location that results in realizing a collaborative, innovative and supportive environment
Cultivate and maintain relationships with base education center personnel to generate invitations to interview students based on their degree interests
Delivers numerous classroom presentations that are both informational and inspirational to the student audience in order to spur interest in degree obtainment
Be prepared to build and deliver presentations during opportunities presented by the base education center leadership
Expands reach at partner location through other appropriate outreach and networking efforts in order to realize new student inquiries and applications
Uses proven student centric communication and servicing techniques that aids the student in completion of enrollment process for University programs
Provides knowledgeable assistance in developing an educational plan for prospective students
Works directly with students to obtain all necessary paperwork to ensure student’s file is in order and manages enrollment process to completion
Engages with other university departments to bring to resolution any student questions or concerns as enrollment process is finalized

Qualification

Relationship ManagementStrategic PlanningCustomer ServiceSales ExperiencePresentation SkillsCommunication SkillsInclusivityEntrepreneurial ApproachProblem SolvingDetail OrientedSelf-MotivatedFlexibilityTeam CollaborationAdaptabilityConfidentialityInterpersonal CommunicationConflict Resolution

Required

Bachelor's degree preferred
Minimum of three (3) years of progressively responsible recruiting or sales experience, preferably in an educational field environment
Demonstrated strengths in customer service, interpersonal communication, conflict resolution and organizational skills
Effective professional presentation skills
Must be goal oriented and results driven
Maturity of judgment; ability to balance multiple priorities; resolve problems or issues with undue delay – realizing impact to the student, the partner or the University
Demonstrated ability to learn quickly; listen and communicate effectively
Flexibility and adaptability to perform in a changing work environment
Commitment to modeling ethical behavior and compliance with University practices
Ability to maintain strict confidentiality regarding student files and information
Ability to work independently and exhibit an entrepreneurial approach in your setting
Available to work flexible hours to occasionally include evening and some weekends, as required
Flexibility to travel to other locations as needed and to BU main campus for training
General office and internet skills
Microsoft Office: Excel, Word, PowerPoint, Visio
Ability to gain and maintain installation access based on Department of Defense security policies
Driving is an essential function of this position. Must have a valid driver's license, good driving record, and be insurable under BU's insurance policy
Ability to manage workload involving high impacts to student, partner and university
Ability to work additional hours beyond a standard 40-hour workweek, as needed
Ability to lift 30 lbs
Ability to travel up to 20% of the time

Company

Bellevue University

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Bellevue University is a private, non-profit university located in Bellevue, Nebraska

Funding

Current Stage
Late Stage
Total Funding
$0.2M
Key Investors
Nebraska Environmental Trust (NET)
2019-07-12Grant· $0.2M

Leadership Team

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Matthew (Matt) Davis
Executive Vice President and Chief Financial Officer
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Jim Nekuda, M.A.
Vice President of Strategic Partnerships
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Company data provided by crunchbase