ScholarLead.com · 10 hours ago
Customer Success Coordinator
Denver, CO
Full-time
Hybrid
Entry, Mid Level
$49K/yr - $55K/yr
2+ years expScholarLead.com is a company dedicated to helping schools grow by providing technology and support for enrollment processes. The Customer Success Coordinator will build relationships with K-12 school partners, support enrollment strategies, and manage performance tracking to drive successful outcomes.
Education
Responsibilities
Serve as the primary point of contact for a portfolio of K–12 school partners
Build strong, trust-based relationships with school leaders, enrollment teams, and staff
Lead regular check-ins, strategy conversations, and enrollment progress reviews
Translate school goals into clear plans, timelines, and next steps
Partner with schools to support enrollment growth through digital outreach, family engagement, and follow-up workflows
Coordinate enrollment-related projects, managing timelines, deliverables, and dependencies
Communicate clearly and proactively around progress, expectations, and results
Support campaign execution, including ads, communication flows, and outreach efforts
Provide occasional calling support, including initial screening calls to parent leads when needed
Track enrollment goals and maintain campaign performance dashboards
Monitor key metrics such as inquiries, leads, conversions, and enrollment trends
Prepare and present clear, school-friendly reports with insights and recommendations
Help schools understand what’s working, what isn’t, and how to adjust strategy
Qualification
Required
2+ years in customer success, account management, project management, or a client-facing role
Experience working with schools, education organizations, nonprofits, or mission-driven partners
Strong organizational skills with the ability to manage multiple accounts at once
Excellent written and verbal communication skills
Comfort working with data, metrics, and performance reporting
Familiarity with digital marketing platforms (Meta, Google Ads) and analytics tools
Experience with CRM systems
Basic graphic design or content creation skills
Experience with automation tools (e.g., Zapier)
Benefits
Hybrid work environment
Healthcare stipend
Yearly paid time off plus 11 federal holidays
Company
ScholarLead.com
ScholarLead streamlines your enrollment process with an easy-to-use web application.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Uriel Berrum
Co-founder and CEO
Nick Brown
Co-founder and President
Company data provided by crunchbase