OneOncology · 7 hours ago
Tech Analyst I
Owings Mills, MD
Full-time
Onsite
Entry Level
1+ years expOneOncology is a company focused on improving cancer care through a patient-centric and technology-driven model. They are seeking a Tech Analyst I to provide technical support for end-user desktop incidents and service requests, acting as a communication link between users and the Technology organization.
Health CareOncology
Responsibilities
Assist with the day-to-day operations of IT Service Delivery including: troubleshooting, ticket resolution, and other technology-related support activities
Respond to and resolve user requests for assistance with computer systems, delivering a high-quality, user-focused support experience
Log, track, and proactively maintain records of issues to ensure efficient problem resolution and knowledge sharing
Troubleshoot technical issues and escalate them when necessary
Identify the correct technical area or external vendor for problem resolution and coordinate with other teams to ensure timely outcomes
Provide clear, timely updates and feedback to users and teammates throughout the lifecycle of enterprise-wide technology issues
Participate in 24x7 on-call support rotations as needed
Occasional travel as required to support business operations
Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer
Qualification
Required
1 – 4 years of recent experience in technology, service desk, and helpdesk
Preferred
Healthcare related experience a plus
ITIL certifications a plus
Basic certification in A+ and Microsoft Products is preferred; education and/or demonstrated experience may be substituted
Company
OneOncology
OneOncology is a partnership of oncologists and industry leading experts driving the future of community-based cancer care in the US. It is a sub-organization of General Atlantic.
1001-5000 employees
H1B Sponsorship
OneOncology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Cencora
2025-12-12Acquired
2023-04-20Secondary Market
Leadership Team
Davey Daniel
Chief Medical Officer
Recent News
2026-01-05
2025-12-18
Company data provided by crunchbase