QualDerm Partners · 7 hours ago
PRN Front Office Receptionist - Charleston SC
Charleston, SC
Full-time
Onsite
Entry Level
1+ years expQualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. The PRN Front Office Receptionist will ensure the smooth operation of the Charleston, SC location by managing patient registration and providing exceptional customer service to patients and healthcare providers.
Health CareManagement Information SystemsMedical Device
No H1B
Responsibilities
Welcome patients and visitors by greeting them in person or on the phone, answering or directing inquiries as needed
Record patient arrivals in the Practice Management System (EMR)
Verify patient identity by date of birth and name, creating new accounts when necessary
Prepare necessary patient paperwork prior to the patient's appointment
Contact patients with "No Show" appointments to reschedule and document outcomes in the system
Schedule patient appointments to ensure efficiency and high patient satisfaction
Respond to emergency situations quickly and effectively, using good judgment
Update patient information in the Practice Management System (EMR) as required
Verify insurance eligibility, financial status, and notify the Billing Department if prior authorization is needed
Maintain a clean and organized reception area
Collect patient copays and manage financial information during check-in/out
Protect patient confidentiality and uphold the standards of patient rights
Follow operational policies and report any procedural changes
Contribute to a team-oriented environment by accomplishing related tasks as needed
Consistently demonstrate superior customer service skills in interactions
Answer phones in a timely and courteous manner
Communicate effectively with patients, visitors, providers, and team members in a professional, cooperative manner
Perform other duties as assigned by the Practice Manager or Area Practice Manager
May participate in supporting the clinic's social media presence, including gathering content, sharing clinic-approved updates, and assisting with community engagement efforts as directed
Qualification
Required
High School Diploma required
Flexible schedule to accommodate various shifts as needed
Preferred
Associate's Degree preferred
1 year of customer service experience in a healthcare office preferred
Benefits
Competitive Pay - Attractive compensation to reward your hard work
Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Company
QualDerm Partners
QualDerm Partners provides strategic leadership and practice management services
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$31.8M2021-01-01Private Equity
2016-02-08Series Unknown· $31.8M
Leadership Team
Bill Southwick
Board Member
Recent News
2025-09-30
2025-02-20
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