Bestow · 2 hours ago
Senior Technical Solutions Engineer
United States
Full-time
Remote
Senior Level
5+ years expBestow is a leading vertical technology platform in the life insurance industry, focused on modernizing the distribution and building of life insurance products. The Senior Technical Solutions Engineer will work closely with internal and external stakeholders to lead bug fixes, enhance product offerings, and ensure the technical integrity of products for enterprise customers.
Developer APIsFinTechInsuranceInsurTechLife Insurance
Responsibilities
Work extensively with internal and external engineers, product managers, customer experience, and account managers to lead bug fixes and solutions as they arise with our products
Align with internal Product Managers to coordinate bug fixes and enhancements while helping to guide internal engineering teams to understand external partner limitations and issues as they crop up
Work directly with the leadership, product management, support staff, and engineers of our enterprise customers to resolve their issues and serve as a technical representative of our products
Occasionally build new features for internal teams and/or external customers
Lead by example and serve as a mentor to junior and mid-level peers
Maintain and build internal and customer-facing documentation (including but not limited to how-to and knowledge base articles)
Monitor FTK services on a fixed cadence to ensure our product is never in a state that renders it unusable to our partners and their customers
Qualification
Required
5+ years of full-stack professional software development experience (preferably Python, Go, or TypeScript)
Strong written and verbal communication skills, with the ability to translate complex technical issues for diverse audiences, from engineers to non-technical stakeholders
Understanding of insurance, fintech, or B2B SaaS business models; experience with policy administration, underwriting, or actuarial concepts is highly valued
Desire to engage directly with large clients and help solve their problems
Maintains composure and professionalism during high-pressure situations and escalations
Active and empathetic listener who can receive customer frustration and criticism without becoming defensive
Understands and maintains discipline around scope; acknowledges customer feedback and escalates appropriately without overcommitting or dismissing requests
Demonstrated ability to handle multiple issues simultaneously across multiple product areas
Extensive experience using, developing, and debugging in a microservice architecture
A passion for technology and a desire to learn, adapt, and mentor in an ever-changing environment
Comfortable operating with ambiguity and owning complex issues with incomplete information
Bachelor's Degree or equivalent experience (Computer Science degree preferred but not required)
Benefits
Competitive salary and equity based on role
Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
100% paid-premium option for medical, dental, and vision insurance
Lifestyle stipend to support your physical, emotional, and financial wellbeing
Flexible work-from-home policy and open to remote
Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
Employee-led diversity, equity, and inclusion initiatives
Company
Bestow
Bestow is a life insurance SaaS company that utilizes advanced technology and data solutions for the insurance sector.
51-200 employees
Funding
Current Stage
Late StageTotal Funding
$302.5MKey Investors
TriplePoint CapitalHedosophiaValar Ventures
2025-05-13Series D· $70M
2025-05-13Secondary Market· $45M
2025-05-13Debt Financing· $50M
Leadership Team
Melbourne O'Banion
Co-Founder and CEO
Jonathan Abelmann
President & Co-Founder
Recent News
2025-12-04
FinTech Global
2025-12-04
Company data provided by crunchbase