Remote Customer Service Specialist – Hotel Bookings jobs in United States
cer-icon
Apply on Employer Site
company-logo

Destination Makers · 18 hours ago

Remote Customer Service Specialist – Hotel Bookings

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$30K/yr - $60K/yr

Destination Makers is dedicated to providing seamless travel experiences and excellent customer support. They are seeking a Remote Customer Service Specialist to assist clients with hotel bookings, ensuring personalized recommendations and outstanding service throughout the booking process.

Professional Training & Coaching

Responsibilities

Assist clients with booking hotel accommodations that meet their needs, budget, and travel goals
Provide professional and timely support via email, phone, and messaging platforms
Offer personalized hotel recommendations using available tools and client preferences
Confirm booking details and ensure accuracy of client itineraries
Handle changes, cancellations, and special requests efficiently
Build positive client relationships through excellent service and follow-through
Stay informed on hotel brands, loyalty programs, promotions, and destination updates

Qualification

Customer serviceTravel bookingHospitality experiencePassion for travelCommunication skillsDetail-orientedProblem-solving mindset

Required

Previous experience in customer service, hospitality, or travel booking preferred
Strong written and verbal communication skills
Detail-oriented with the ability to manage multiple bookings at once
Comfortable working remotely using digital communication and booking platforms
Friendly, proactive, and solution-focused mindset
Passion For Travel And Helping Others Plan Great Experiences
Must be 18 years or older with access to a computer and stable internet connection

Benefits

Flexible, remote work environment
Travel training and professional development resources
Access to exclusive hotel deals and travel planning tools
Supportive team culture with opportunities for growth
Performance-based incentives and travel perks

Company

Destination Makers

twitter
company-logo
We believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.
dateFounded in 1978
location
Baltimore, US
people-size51-200 employees

Funding

Current Stage
Growth Stage
Company data provided by crunchbase