Stanford Health Care Tri-Valley · 3 hours ago
Business Systems Analyst
1830 Embarcadero - PALO ALTO
Full-time
Hybrid
Mid Level
$55.85/hr - $74/hr
3+ years expStanford Health Care Tri-Valley is seeking a Business Systems Analyst to provide support and analytical assistance for application incidents. The role involves coordinating with IT teams, leading software upgrades, and mentoring junior staff while ensuring compliance with departmental policies.
Health CareHospitalNon Profit
Responsibilities
Provide tier-2 support of application incidents reported through the help desk
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Modify tables/master files, make additions and changes and provide guidance to junior team members on these activities
Implement changes using documented procedures that are compliant with department’s policies and procedures
Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution
Work with and mentor junior staff members to document workflows
Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications
Participate in team and cross-team meetings and maintain appropriate meeting records
Provide ongoing troubleshooting, support, and maintenance of applications; including 24/7 on call coverage as required
Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications
Qualification
Required
Bachelor's degree in related field: COMPUTER SCIENCE, INFORMATION SYSTEMS OR A DIRECTLY RELATED FIELD OF ENGINEERING
Certification in relevant applications
Three (3) to Five (5) years of progressively responsible and directly related work experience in healthcare or technology related work environment
Ability to work in server operating systems such as AIX and Windows Server 2003 and 2008
Strong UNIX shell scripting skills
Strong WinBatch scripting skills
Mid-level Microsoft Office skills
Ability to diagnose and resolve complex technology problems
Ability and desire to learn specialized and advanced technology solutions
Ability to establish a set of tasks and activities associated with an intended outcome and timeline
Ability to take action consistent with available facts, constraints, and anticipated consequences
Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
Ability to develop new skills and teach others
Ability to collaborate and build consensus with stakeholders
Ability to understand and adhere to operational standards, policies, and procedures
Ability to identify risks and issues
Ability to develop solutions for new and unfamiliar challenges
Ability to analyze data, interpret results and draw conclusions
Knowledge of current issues and trends in health care and business and financial operations in a health care system
Knowledge of core business and financial applications as well as other information systems and computer applications used in a health care setting
Preferred
Prefer experience with 2 major implementations or upgrades
Company
Stanford Health Care Tri-Valley
STANFORD HEALTH CARE TRI-VALLEY Stanford Health Care Tri-Valley (formerly ValleyCare) provides high-quality care rooted in science and compassion to support the health and well-being of its community in the East Bay and beyond.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Reena Jadhav
Board Member, Chair Comp & Workforce
Company data provided by crunchbase