City of Bloomington, IN · 9 hours ago
Communications Operator
Greater Bloomington Area
Full-time
Onsite
Entry Level
1+ years expThe City of Bloomington, IN is seeking a Communications Operator to facilitate communication between city utilities and the public. The role involves relaying information, supporting decision-making, and monitoring safety for city operations.
Government Administration
No H1B
Responsibilities
Relay factual and helpful information to and from customers and other members of the public via multi-line telephone, email, and proprietary software, such as GIS
Facilitate City of Bloomington Utilities (CBU) activities by communicating clearly and efficiently with CBU staff, other City Departments, and external stakeholders
Support CBU decision-making via data collection and distribution
Protect CBU assets and personnel safety by monitoring via close circuit television all activity surrounding the CBU Service Center and communicating anomalies
Initiate City staff activities in response to severe weather or other emergencies
Promote efficient City traffic flow for emergency responders by communicating CBU-related street closings/openings
Develop all materials for CBU staff internal communications, such as contact and notification lists
Coordinate calls from work crews and dispatches assistance if necessary
Participate in quarterly meetings, annual training, and assists in training new Communication Operators
Take all reasonable steps to maintain a safe work environment
Perform related duties as assigned
Qualification
Required
High school diploma / GED, limited training or a combination of education and experience that provides the knowledge, skills, and abilities to perform the duties of this position
One year of experience in similar type job
Knowledge of department functions and standard office procedures, and ability to learn to operate various communication equipment, such as office phones and email systems
Knowledge of Microsoft Office and/or Google Suite
Knowledge of English grammar, spelling, punctuation, and ability to perform arithmetic calculations
Company
City of Bloomington, IN
Nestled in the rolling hills of southern Indiana, Bloomington is a best-loved city that boasts spectacular scenery, world-class educational institutions and unique shopping and dining experiences.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase