Ontra · 11 hours ago
E-Billing Analyst
Ontra is the leader in AI-powered solutions for the private markets, seeking an E-Billing Analyst to join their Finance & Accounting team. The role involves managing all aspects of billing and collections for clients utilizing e-billing, ensuring successful invoice submission and payment.
Artificial Intelligence (AI)Document ManagementLegalLegal TechSoftware
Responsibilities
Own end-to-end onboarding for all new e-bill clients
Submit all e-bill invoices in compliance with clients’ e-billing guidelines, and by the required monthly deadlines
Source and maintain all necessary information for successful invoice submission for new and existing e-bill clients; i.e. client matter IDs and timekeeper approvals
Respond to client inquiries for accrual data, matter information, and timekeeper rates
Resolve all e-bill rejections and reductions in a timely and professional manner
Partner with Customer Success and other team members to edit, revise, and resubmit invoices as required
Generate AR aging reports and facilitate collections outreach for customers with past due balances
Assist with cash application by researching and identifying cash receipts for e-billed invoices
Monitor ticketing system for client inquiries related to invoicing, and respond within the established time frames
Qualification
Required
2+ years of e-billing experience generating and editing ledes files for both domestic and international clients (98B and 98BI file types)
Familiarity with third-party e-billing portals such as CounselLink, SimpleLegal CounselGO, Tymetrix360, Passport, and Serengeti Legal Tracker
Superior Attention to Detail: Consistently invests the time and effort needed to prevent errors and deliver accurate, high-quality work
Customer Service: An ability to interact with clients in a positive, professional manner and proactively resolve customer issues related to invoicing and collection
Communication: Skilled in communicating clearly, both internally and externally, in a variety of formats (written and verbal)
Time & Project Management: Ability to juggle multiple priorities while meeting deadlines, and shift between tasks without losing accuracy or momentum
Excel: Comfortable working with Excel to create reports and manipulate data
Benefits
Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
Twice yearly team offsites for in-person collaboration
Paid flexible time off policy
Paid parental leave and benefits
Employer-supported retirement contributions, varying by country
Monthly phone and internet reimbursement
Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
Various options for medical, dental, and vision insurance
Company
Ontra
Ontra automates legal workflows with AI for contract and compliance management.
Funding
Current Stage
Growth StageTotal Funding
$310MKey Investors
Silicon Valley BankBlackstone GroupBattery Ventures
2025-06-10Debt Financing· $70M
2021-10-27Series B· $200M
2019-01-01Series A· $40M
Recent News
2026-01-15
2025-06-11
Company data provided by crunchbase