Towson University · 16 hours ago
Reenrollment Recruitment & Administrative Coordinator
Towson, MD
Full-time
Hybrid
Entry Level
$53K/yr - $58K/yr
1+ years expTowson University, a top-100 public university, is seeking a Reenrollment Recruitment & Administrative Coordinator to manage the reenrollment process for students who have had a lapse in enrollment. The role involves coordinating recruitment efforts, managing the reenrollment application process, and collaborating with various departments to support student success initiatives.
EducationUniversities
Responsibilities
Manages the administration of the full reenrollment process for undergraduate and graduate students including independent evaluation and processing of reenrollment applications, making residency determinations according to the USM in-state residency tuition policy, and managing communications and inquiries from TU students who have missed one semester or more of enrollment
Works closely with staff in other areas of the Registrar’s Office to apply and uphold TU academic policy and resolve complex academic issues with returning students
Works closely with the Reenrollment Advisor in Academic Advising, Retention & Completion to advocate and support reenrolling students as they navigate challenges in returning to TU after time away
Works in conjunction with staff from Student & University Billing, Student Accountability & Restorative Practices, and International Student Scholar Office as needed to support a variety of student issues as they present themselves through the reenrollment process
Coordinates reenrollment transfer work evaluation/re-evaluation and posting for reenrolling students with support from Transfer Admissions
Conducts regular analysis of reenrollment statistics to share with divisional leadership and to help make decisions for changes to the reenrollment process
Oversee and coordinate recruitment efforts to encourage former TU students to resume their studies and complete their degree
Create and host monthly virtual information sessions for prospective returning TU students
Oversee the semesterly stop out notification campaign to reenrollment prospects with specific tailoring of communication to specific populations such as recent students, near completers, non-traditional students, and students with financial holds
Collaborate with Financial Aid for near completer scholarship/grant offering communication
Work together with University Marketing and the OTS Salesforce team on reenrollment campaigns, website updates, and creation of materials to support the reenrollment process for students, faculty and staff
Communicate regularly with academic departments and administrative offices to provide general knowledge and connection with the reenrollment process and how they can refer students to reenrollment for support
Collaborate with Academic Advising and divisional staff with reenrollment process improvements
Work closely with the Reenrollment Advisor on developing new recruitment and registration efforts along with encouraging students who have completed the reenrollment process to register for the upcoming term
Serve as member of Reenrollment/Near Completer Strategic Enrollment Management workgroup developing and utilizing best practice strategies to strengthen student outcomes
Oversee the Registrar’s Offices role in the administration of the Associate-to-Bachelor’s (ATB) Nursing program and the Freshmen Transition Program (FTP) including collaboration with the external offices, processing of special enrollment, grade & transcript posting and notations, and all other required functions for managing these special populations and their administrative policies
Coordinate the reverse transfer process with Maryland Community Colleges for students who transferred to TU from community college but have not received their associate degree
Communicate with the appropriate Community College offices and representatives as required
Create, update and maintain policy and procedures manuals, keeping up with all changes to policy, procedures, and new initiatives to keep the manuals updated
Participating in quarterly, office-wide software testing in PeopleSoft (Campus Solutions)
Manage special projects and tasks assigned by Associate Director and the Assistant Director
Qualification
Required
Bachelor's degree and at least one year of professional experience
Superior customer service skills
Technically proficient with Microsoft Office including strong Microsoft Excel skills
Organization and high attention to detail
Comfortable with public speaking and virtual group presentations
Benefits
22 days of annual leave
Up to 17 holidays
Personal and sick days
Excellent health, life, and retirement plans
Company
Towson University
Towson University is a post secondary educational institution offering undergraduate and graduate studies.
1001-5000 employees
H1B Sponsorship
Towson University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (28)
2023 (15)
2022 (16)
2021 (17)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$1.01MKey Investors
GRAMMY Museum
2022-06-28Grant· $0.01M
2017-06-14Grant· $1M
Leadership Team
Alison Rios Millett McCartney
Co-founder, Towson University-Baltimore County Public Schools Model United Nations
Ben Lowenthal
Vice President Administration and Finance and Chief Fiscal Officer
Recent News
2025-10-03
Maryland Daily Record
2025-09-27
2025-09-15
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