Trinity Health · 23 hours ago
Clerical Assistant II
Livonia, MI
Full-time
Onsite
New Grad, Entry Level
0+ years expTrinity Health is committed to providing compassionate, person-centered care, and they are seeking a Clerical Assistant II to support their Guest Services team. The role involves greeting patients and visitors, answering calls, providing directions, and managing mail delivery within the hospital.
DeliveryHealth Care
Responsibilities
Under the direction of the Guest Services manager, the receptionist is responsible for greeting patients and visitors, answering patient information calls, and providing directions to various areas in the hospital
Sorts mail and is responsible for the delivery functions for all hospital departments and physicians
Other responsibilities include sorting and delivery of patient and doctor mail, accessing hospital information systems to provide patient information and communicating and promoting a positive professional image
The Receptionist will maintain a warm smile, approachable attitude and have a professional demeanor
In addition, they must have the ability to speak with a clear, pleasant and understandable voice
Qualification
Required
High School Graduate
General computer knowledge
Six months to one-year previous receptionist/customer service experience
Experience with computers necessary
Ability to communicate in a professional manner both written and verbally
Ability to utilize hospital information systems and hospital directories
Ability and temperament to adapt to change
Ability to exercise good judgement in a crisis situation
Ability to utilize phone to transfer calls
Ability to operate pagers and miscellaneous communications equipment
Hearing and speech acuity to answer telephone and visitor requests
Motor coordination and finger dexterity necessary to answer calls, operate computer and other miscellaneous communications equipment
Visual acuity to read daily operations manual updates, patient information, physician status information, multiple directories and mail sorting
Full range of body motion including handling and lifting manuals, directories, telephone books and occasional boxes
Eye/hand coordination to operate computer and related office equipment
Ability to work under pressure with time constraints
Ability to work independently with minimal supervision
Ability to interact in an environment that promotes teamwork
Must be able to perform emergency tasks simultaneously, quickly, efficiently, in a calm, organized manner
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
2026-01-16
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