FedEx Logistics · 1 day ago
Customs Trade Agent
United States
Full-time
Remote
New Grad, Entry Level
$15.50/hr - $15.50/hrFedEx Logistics is a company that provides freight forwarding and customs brokerage services. They are seeking a Customs Trade Agent responsible for managing customs releases, analyzing documentation, and ensuring compliance with customs regulations.
Transportation/Trucking/Railroad
Responsibilities
Arrange for the release of FedEx express shipments from custom's custody and complete all types of classification activities
Process FedEx express caged shipments to ensure timely release
Performs audits and quality referral functions
Analyzes documentation to determine admissibility and arrange for the type of release required with customs FTN and FedEx express systems
Researches entries on customs reports, such as the bo8/late filed cf7501's, b35/misdeliveries, and bo7/acs rejected entries to determine error ownership, provide comments, penalty impact, FTN savings, and actions required bringing the entries into compliance
Interacts with various FTN teams, FedEx express and CBP port office/hub via email, letters or telephone in getting problematic entries resolved
Assists with nrtc (no reason to cage) review weekly review in cross referencing with rcd's and job aids
Performs prior disclosures, qa referrals, etc
Contact customers in a professional manner, advising them of all duties and fees payable to customs for clearance of their merchandise
Clearly inform customers of 24-hour requirement for response if changes to entry are requested
Completes all audit activities assigned in an accurate and timely manner
Completes the classification of imported merchandise by determining the proper tariff classification and associated duty rate and calculating the entered value using t/b and FedEx express systems
Completes a daily performance report on classification and related activities
Ensures files are completed accurately and timely according to customs regulation, oga (i.e. Fda) and FedEx contract specifications
Qualification
Required
High school diploma/GED
Data entry/keyboard experience required
Excellent communication skills, verbal and written
Organizational Skills
Inter-personal skills
Ability to analyze data & information and to make sound decisions in a time sensitive atmosphere
Demonstrate effective communication skills to work with internal and external customers
Effective organizational skills
Ability to complete multiple duties and meet multiple deadlines
Experience with and the ability to process a high volume of incoming information via image, hardcopy, phone and fax to meet specific time schedules
Ability to use multiple systems and reference material
Interact with internal staff, management of all levels, internal departments
Preferred
Two (2) years of business experience or two (2) years of college credits preferred
Working knowledge of customs regulations, harmonized tariff schedules and special tariff treatment programs preferred
Monday -Friday, 6:00 AM–2:30 PM CT, with about two hours of overtime each day
Some holidays and weekends may be required when needed
Benefits
Health, vision and dental insurance
Retirement
Tuition reimbursement
Company
FedEx Logistics
FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions.
Founded in 1973
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Amanda Wiley
Human Resources Business Partner
Andrea Mathis, PHR
HR Business Partner
Recent News
2025-09-19
2025-09-19
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