Sound Physicians · 15 hours ago
Process Design Analyst, ACO
USA
Full-time
Hybrid
Mid Level
$75K/yr - $90K/yr
3+ years expSound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. The Process Design Analyst is responsible for analyzing, documenting, and optimizing business processes within the Sound Long Term Care Management ACO organization, focusing on creating actionable Standard Operating Procedures to enhance operational efficiency.
Emergency MedicineHealth CareHospitalMedical
Responsibilities
Collaborate with stakeholders to understand current workflows and identify gaps or inefficiencies
Develop detailed process maps using industry-standard tools (e.g., Visio)
Ensure process documentation aligns with organizational goals and compliance requirements
Translate process flows into comprehensive SOPs that are clear, concise, and user-friendly
Standardize documentation format and ensure version control for all SOPs
Work with department leads to validate and approve SOPs before implementation
Recommend process improvements based on data analysis and best practices
Monitor adherence to SOPs and update documentation as processes evolve
Support training initiatives by providing process and SOP documentation
Facilitate workshops and interviews to gather process requirements
Communicate complex processes in a way that is understandable to non-technical audiences
Qualification
Required
Bachelor's degree in Business Administration, Operations Management, or related field
3+ years of experience in process mapping, business analysis, or operations documentation
Proficiency in process mapping tools (e.g., Visio) and documentation software
Strong understanding of SOP development and compliance standards
Excellent analytical, organizational, and communication skills
Strong analytical and problem-solving abilities with a detail-oriented mindset
Ability to translate business needs into requirements and actionable insights
Excellent communication skills with the ability to present complex information clearly
Collaborative team player with strong project management and organizational skills
Preferred
Understanding of ACO programs and value-based care is a plus
Knowledge of Lean, Six Sigma, or other process improvement methodologies
Benefits
Medical insurance, Dental insurance, and Vision insurance
Health care and dependent care flexible spending account
401(k) retirement savings plan with a company match
Self-managed PTO Plan OR Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
Ten company-paid holidays per year
Company
Sound Physicians
Sound Physicians is a physician services organization focused on driving improvements in quality, satisfaction and efficiency.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$2.15BKey Investors
Summit Partners
2018-06-07Private Equity· $2.15B
2018-04-23Acquired
Leadership Team
Michael Blaszyk
Director
Recent News
Startup and Tech News - Madison Startups
2025-10-25
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