Podium · 3 hours ago
Senior Data Analyst - CX
Lehi, Utah
Full-time
Onsite
Mid, Senior Level
4+ years expPodium is a company that brings AI Employees to local businesses, helping them convert conversations into revenue. They are seeking a highly motivated and analytically adept Data Analyst to collaborate with cross-functional teams and develop analytical models that contribute to business growth.
CollaborationConsumer ReviewsMessagingSaaSSoftware
Responsibilities
Work closely with internal business stakeholders, leveraging statistical and analytical concepts to answer key business questions pertaining, but not limited to: customer churn, clustering customers, and other machine learning projects
Be able to assess when questions can be answered quickly with simple analysis versus needing to build out more robust analysis solutions
Researching, designing, implementing, and deploying full-stack scalable data analytics vision and machine learning solutions to challenge various business issues
Attacking Podium’s most critical business problems, identifying solutions, and partnering with technical and operational teams to create business value
Synthesizing large volumes of data from various sources to develop targeted insights using repeatable and scalable techniques
Build agents in Snowflake to help give data driven recommendations to CSMs/Onboarders on how to best retain customers
Leverage LLMs as necessary to analyze unstructured text data
Provide insights around product usage, so we can help our customers more effectively use our product
Qualification
Required
4+ years of relevant experience with a Bachelor's degree in economics, finance, data science, statistics or related field
2+ years of relevant experience in bizopps, product, customer analytics, or any other related field
On the job experience working within data analyst capacity within a fast-paced and complex business setting
Proven ability to convert data to insight and communicate why it matters, both verbally and in writing
Extensive experience working on strategy or full-life cycle data analysis with tech/programming languages such as Python, R, git, DBT, Databricks/Snowflake
Expert understanding of SQL and basic understanding of core statistical concepts
Preferred
Proven track record of translating data insights into strategic recommendations that have positively impacted business outcomes
Demonstrated ability to build automated, scalable, and repeatable solutions that enable a broad range of business users to derive value from analytical development
Capable of tailoring complex messages into simplified and business applicable material for key stakeholders and senior data science management
Benefits
Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with competitive company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Additional benefits for fully remote employees
Company
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
1001-5000 employees
H1B Sponsorship
Podium has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$422.65MKey Investors
Y Combinator Continuity FundIVPAlbum VC
2022-10-31Series Unknown
2021-11-15Series D· $201M
2020-04-07Series C· $125M
Leadership Team
Eric Rea
Co-founder & CEO
Dennis Steele
Co-Founder
Recent News
2026-01-20
2025-11-25
Company data provided by crunchbase