Fontainebleau Las Vegas · 6 hours ago
People Manager
Las Vegas, NV
Full-time
Onsite
Mid Level
4+ years expFontainebleau Las Vegas is a prominent establishment seeking a People Manager to align business objectives with Members and management. This role involves managing Member relations, providing guidance on labor relations, and overseeing a team of People Business Partners to resolve complex issues and ensure compliance with legal requirements.
Hospitality
Responsibilities
Consult with all levels of management, providing guidance related to Member Relations and Labor Relations, when appropriate
Analyze trends and metrics in partnership with the operations to develop solutions, programs, and policies
Serve as the contact and liaison for intake and assessment of Member complaints
Manage and oversee the team of People Business Partners who investigate and resolve complex Member relations issues; ensuring the team conducts effective, thorough, and objective investigations
Maintains in-depth knowledge of legal requirements related to the day-to-day management of Members, reducing legal risks, and ensuring regulatory compliance; Partner with the legal department as needed/required
Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources
Provide day-to-day performance management guidance to all levels of management (e.g., coaching, counseling, career development, disciplinary actions)
Provide day-to-day guidance and management of People Business Partners
Work closely with management, Members, and People Business Partners to improve work relationships, build morale, and increase productivity and retention
Provide policy guidance and interpretation to Members and management
Provide guidance and input on Company restructurings, workforce planning, and succession planning
Champion, with the organization, a commitment to honesty, integrity, and responsible behavior
Advise and train managers and supervisors on best Member relations practices and strategies for managing problems and Member complaints
Advise management and People Business Partners on contracts, grievances, disciplinary procedures, and negotiations
Conduct grievance meetings between Members, management, and union representatives
Regularly collaborate with union representatives
Draft policies and SOP’s related to company and union policies, rules, and regulations
Ensure Company policies and practices are consistent with union agreements
Assist with building and implementing member relations and union training
Participate in legal mediations, unemployment hearings, and arbitrations
Oversee and manage day-to-day operations related to Employee Relations, ensuring alignment with organizational policies and labor laws
Oversee the People Business Partners to ensure administrative duties are handled accurately and timely, including unemployment claims, investigation case files, union grievances, meetings with operators, up-to-date record maintenance, seniority lists, department lotteries, etc
Maintain accurate and up-to-date records of Employee Relations cases, disciplinary actions, and resolutions
Prepare and deliver reports on Employee Relations and Labor Relations trends, incidents, and outcomes to senior leadership
Collaborate with legal counsel to address complex Employee Relations or Labor Relations issues, ensuring compliance with local, state, and federal regulations
Track and manage key metrics related to Employee Relations, Labor Relations, conflict resolution, and grievances to identify areas for improvement
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary
Qualification
Required
Bachelor's Degree in business, human resources, or related field and/or equivalent combination of education and experience
Four (4) years of professional human resources administration experience, including two years in Member or labor relations preferred OR equivalent through training, education, and other experience
Working knowledge of multiple human resources disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment and labor laws
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Demonstrated ability in maintaining consistent, high-quality service levels
Strong analytical and problem-solving skills
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the Company's organizational structure, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Must be able to handle a heavy business volume, and sensitive situations relating to Member problems, in a timely manner
Thorough understanding of dispute resolution
Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations
Proficient with Microsoft Office Suite or related software
Ability to simultaneously manage several projects
Must be willing and able to work a flexible schedule to include nights and weekends
Work in a fast-paced, busy, and somewhat stressful environment
Must be at least 21 years of age
Company
Fontainebleau Las Vegas
Fontainebleau Las Vegas is a 67-story, vertically integrated luxury resort.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
John Helderman
Chief Financial Officer
Colleen Birch
Chief Operating Officer
Company data provided by crunchbase