Arctic Slope Regional Corporation · 9 hours ago
Benefits Specialist
Anchorage, AK
Full-time
Onsite
Mid Level
3+ years expArctic Slope Regional Corporation is an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act, seeking a Benefits Specialist to administer employee benefit programs. The role involves providing customer service to employees, processing enrollments, and assisting with benefits-related inquiries and compliance reporting.
EnergyMulti-level Marketing
Hiring Manager
Duane W. Ostrowski
Responsibilities
Assist new employees with benefits on-boarding processes, including benefits enrollment, through multiple platforms and ensures that eligibility requirements have been met and correct certificates and/or documents have been received
Disburse information regarding health, dental and vision insurance as well as voluntary benefits via in-person, telephone and or email communications
Present available benefits options to employees via new hire presentations, open enrollment materials and other communication methods. Work with employees to provide insurance carrier information benefit coverage and options
Verify accuracy in all benefit enrollments
Process phone call and email inquiries regarding benefit enrollments to ensure quick, equitable, courteous resolution
Process employee changes in benefits enrollment status due to marriage, divorce, birth of child, loss of coverage and related qualifying events
Collect and process documentation verifying the relationship between the employee and their dependents
Provide employee assistance in all aspects of the Open Enrollment season. Travel as needed throughout Alaska for Open Enrollment
Assist employees with their questions accurately by referencing benefit guides and other resources
Performs other related duties as required and assigned
Process new enrollments and remove employees from benefit plans as appropriate. Document and send out TCC portability notices and provide documentation
Log Medical Support and Child Support Orders and distribute to Payroll team or Ben Admin Services team for processing. Maintain records. Follow-up with termination orders and make plan adjustments as appropriate
Discretely and professionally process Life Event paperwork for status changes
Process all benefits enrollments for vendors with timely and accurate enrollment and billing information
Audit new hire and terminated employee lists, verifying enrollments or benefit terminations
Assist with Annual Open Enrollment process including planning, communications, and implementation
Assist employees and answer questions accurately referencing process documents, benefit guides and other resources
Perform basic to intermediate formulas in Excel, perform mail merges in Word, use Outlook proficiently, and customize PowerPoint presentations
Present benefits package to new hires and newly eligible employees based on Operating Company
Quickly and expeditiously respond and effect resolution of enrollment concerns brought to the benefits department from corporate directors, managers, human resource business partners, employees, and other team members
Participate in system testing (i.e., Open Enrollment and/or changes and upgrades to system set up and testing)
Collaborate with Leave and Disability specialists to provide benefits enrollment/suspension assistance to the team and employees going out or returning from leave (paid or unpaid)
Assist the Benefits Operations Manager with monthly and annual compliance reporting and auditing as needed
Able to assist employees and answer questions accurately mostly from memory or by referencing process documents, benefit guides and other resources
Must be able to write moderately difficult formulas in Excel
Generate reports from the benefits administration system
Train and support Level I and II Specialists
Track monthly benefit metrics for the Specialists
Perform other related duties as required and assigned
Qualification
Required
High school diploma and three years' experience in benefits administration or human resources, or the equivalent in education plus experience
Excellent verbal and written communications skills
Must be customer focused professional, good judgment, be capable of communicating with a diverse range of individuals and maintain confidentiality
Moderate to advanced computer based analytical skills (Microsoft office suite: Excel, Word, Outlook and PowerPoint)
Experience with a variety of HRIM platforms, payroll and benefits software
Ability to analyze problems and move to resolution
Works with minimal supervision
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of employees or customers
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding in addition to following and/or documenting processes and procedures in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in complex situations
Must have experience with Excel, Word, Outlook and PowerPoint
Self-starter and critical thinking skills are required
Demonstrable Microsoft Excel skills during the interview process of VLookups, Pivot Tables, data validation and conversion, nested formulas, reporting, and additionally speaking on general knowledge of uploading text files
Preferred
Associate's degree preferred
Strong desire for previous Federal Employee Health Benefits (FEHB) and Alight benefits administration platform experience
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Voluntary benefits
Company
Arctic Slope Regional Corporation
ASRC provides energy services, petroleum refining and marketing, engineering and construction.
10001+ employees
H1B Sponsorship
Arctic Slope Regional Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Butch Lincoln
Executive Vice President and Chief Operating Officer
George Hubert
Chief Information Officer
Recent News
First Nations Major Projects Coalition
2025-04-30
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