Compunnel Inc. · 1 day ago
Senior Systems and Support Analyst-- KUMDC5733234
Texas, United States
Contract
Hybrid
Senior Level
5+ years expCompunnel Inc. is seeking a Senior Systems and Support Analyst to join their team. The role involves providing production support and development for highly distributed multi-tiered systems, leading incident calls, and implementing observability practices.
Information Technology & Services
Hiring Manager
Aman Bharti
Responsibilities
Ability to triage while leading an incident call, perform root cause analysis, and be decisive under pressure
A self-starter and great teammate who can independently manage multiple responsibilities in a dynamic environment
Strong hands-on experience and ability to automate with various scripting languages such as Python, Shell Scripting, etc
Proven experience in implementing advanced observability practices and techniques at scale
Solid understanding of Cloud Computing and DevOps concepts including CI/CD Pipelines
Perform second-level support using visibility tools such as Datadog and Splunk and expert hands-on experience with one or more (Datadog, Splunk, Grafana)
Understanding of ITIL processes (Incident, Problem, Change Management)
Highly effective business communication and influencing skills
Relevant certifications (ITIL, AWS, Azure) are a plus
Bonus: Retail trading, Asset Trading, or Financial Services Technology experience is a plus
Qualification
Required
Bachelor's degree or higher in a technology related field (like Engineering, Computer Science, Information Technology)
A minimum of 5+ years of hybrid experience in Production Support, Development or SRE Experience. Hands-On experience developing or supporting highly distributed multi-tiered systems at scale
Ability to triage while leading an incident call, perform root cause analysis, and be decisive under pressure
A self-starter and great teammate who can independently manage multiple responsibilities in a dynamic environment
Strong hands-on experience and ability to automate with various scripting languages such as Python, Shell Scripting, etc
Proven experience in implementing advanced observability practices and techniques at scale
Solid understanding of Cloud Computing and DevOps concepts including CI/CD Pipelines
Perform second-level support using visibility tools such as Datadog and Splunk and expert hands-on experience with one or more (Datadog, Splunk, Grafana)
Understanding of ITIL processes (Incident, Problem, Change Management)
Highly effective business communication and influencing skills
Cloud Platforms: AWS, Azure
Operating Systems: Unix, Linux, Windows Server
Scripting & Development: Shell Script, .NET
Middleware & Integration: Tomcat, Apache
Monitoring Tools: Splunk, Datadog, Grafana
Databases: Oracle DB, MS-SQL, Sybase
ITSM Tools: JIRA, ServiceNow
Preferred
Relevant certifications (ITIL, AWS, Azure) are a plus
Bonus: Retail trading, Asset Trading, or Financial Services Technology experience is a plus
Company
Compunnel Inc.
Compunnel Inc. is where AI-native solutions meet human ingenuity, helping enterprises reimagine talent, technology, and growth.
5001-10000 employees
H1B Sponsorship
Compunnel Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2276)
2024 (1682)
2023 (1992)
2022 (2366)
2021 (2223)
2020 (2220)
Funding
Current Stage
Late StageLeadership Team
Andy Gaur
Founder, Chairman & CEO
Karthik Natarajan
Executive VP & CTO
Company data provided by crunchbase