Related Management Company · 1 day ago
Property Administrator (15 Hudson Yards)
New York, NY
Full-time
Onsite
Entry, Mid Level
$65K/yr - $70K/yr
2+ years expRelated Management Company is seeking a sharp, service-oriented Site Administrator to support daily operations at 15 Hudson Yards, a luxury residential tower in Manhattan. The role involves serving as the central hub for communication and coordination, ensuring smooth operations and a high-quality living experience for residents.
Real Estate
Responsibilities
Assist with Customer satisfaction calls. Should capture at least 75% of completed work order for customer satisfaction and feedback
Follow up with Lifestyle event satisfaction and follow up where necessary
Monitor the Rental Amenities and bookings walk the spaces daily
Coordinate all Alteration packages and ensure they are complete prior to submitting
Support General Manager, Assistant General Manager, and Resident Manager as needed
Assist the Assistant General Manager with the collection of rent and common charge payments
Meet weekly with the Assistant General Manager to discuss delinquencies and a plan of action to present to the General Manager
Process payroll for the building staff
Send building-wide communications to residents and staff
Maintain individual files on residents
Perform general administrative duties as assigned
Conduct peer to peer meeting to ensure employee feedback is heard and escalated it proper channels
Qualification
Required
2–4 years of administrative or site operations experience in a luxury residential, hospitality, or commercial property environment
Exceptional communication and interpersonal skills, with a polished and professional demeanor
Strong organizational abilities and attention to detail; able to manage multiple priorities with accuracy and efficiency
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Customer service mindset with a proactive, solutions-oriented approach
Ability to handle sensitive information with discretion and maintain confidentiality at all times
Team player mentality with the ability to work independently and collaboratively in a fast-paced setting
Familiarity with luxury service standards and high-end residential operations
Flexible schedule as needed to support site needs (some evening or weekend availability may be required)
Preferred
Bachelor's Degree in Business Administration, Hospitality, Real Estate, or a related field
Experience with Yardi, BuildingLink, or similar property management software
Benefits
Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
Company
Related Management Company
Related Management Company (RMC) is A subsidiary of Related Companies, a leading owner and operator of real estate, managing a $60+ billion portfolio of premier residential and commercial properties across the U.S.
1001-5000 employees
H1B Sponsorship
Related Management Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase