VDart Canada · 10 hours ago
Customer Service Representative
Houston, TX
Contract
Onsite
Entry Level
1+ years expVDart Canada is seeking a Customer Service Representative to provide exceptional service by handling inbound customer calls and resolving inquiries on first contact. This role requires strong communication skills and the ability to manage non-routine customer requests using company policies and procedures.
Information Technology & Services
Responsibilities
Handle customer inquiries related to billing, policies, and energy consumption
Resolve issues using problem-solving and decision-making skills
Record and process customer commitments accurately
Assist with online account and mobile app support
Ensure first-contact resolution through proactive follow-up
Meet daily performance metrics and schedule adherence
Provide guidance to less experienced team members
Perform additional duties as assigned
Qualification
Required
High School Diploma or GED
Minimum 1+ year of customer service experience
Company
VDart Canada
VDart - We are a global, emerging technology staffing solutions provider with expertise in SMAC (Social, Mobile, Analytics & Cloud), Enterprise Resource Planning (Oracle Applications, SAP), Business Intelligence (Hyperion), and Infrastructure services.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase