Southern Association for College Admission Counseling · 12 hours ago
Graduate Slate (CRM) Manager - GCSU
Van Alstyne, TX
Internship
Onsite
Intern, Entry, Mid Level
$57K/yr - $57K/yr
2+ years expGeorgia College & State University (GCSU) is a public liberal arts university dedicated to student engagement and experiential learning. The Graduate Slate (CRM) Manager oversees the Graduate Admissions CRM, manages enrollment marketing efforts, and ensures data integrity while supporting recruitment and enrollment goals.
Higher Education
Responsibilities
Responsible for the overall management of the Graduate Admissions CRM functionality to include applications, document management, inquiry and prospect data, communication support, event management, and system integrations
Configures and customizes the CRM platform to meet the specific needs and workflows of different graduate programs and users to include communications, forms, queries, reports, and workflows
Ensure that graduate student records are accurate and correct
Ensure data integrity and operational efficiencies through rules, automation, and auditing; maximize efficiency and accuracy of the CRM's capabilities
Test, troubleshoot, deploy and validate regular updates, and/or new functionality delivered by the CRM vendor
Develop and maintain data integration between the CRM platform and the student information system, as well as other institutional data integration platforms
Manage user access, roles, and permissions
Provide user support and facilitate training with staff and faculty across the graduate programs
Maintain documentation, including procedures, configuration, and architecture
Oversees the efficiency and effective processing of graduate admissions applications
Advance the Graduate School strategic plan to increase graduate enrollment
Collaborate with stakeholders to gather information and insight for the development and implementation of communication plans that align with brand messaging and objectives
Develop emails, text messaging, digital ads, and print materials that support the recruitment of graduate students
Contribute to the development and implementation of digital marketing campaigns and website optimization to strengthen GCSU identity and visibility
Provides customer service to administrators, staff, and faculty
Manages confidential communications and records in accordance with federal, state, and University policies
Supports the University mission and the department goals
Promotes effective communication and positive relationships with all members of the University community
Assist the Graduate Admissions office in application processing
Represent the department at various meetings
Other duties as assigned
Qualification
Required
Bachelors Degree
2 years related experience
Preferred
Masters degree or equivalent years of experience
Demonstrated evidence of work experience in a college admissions/enrollment office
Demonstrated experience managing CRM (Customer Relationship Management) system
Company
Southern Association for College Admission Counseling
The Southern Association for College Admission Counseling (SACAC) fosters a collaborative and inclusive network of college admission counseling professionals by promoting ethical responsibility, professional growth, student access, advocacy, and outreach, thus equipping and supporting professionals to help all students realize their postsecondary educational goals.
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase