New Mexico Department of Health · 1 day ago
Switchboard Operator (DOH/NMBHI #12949)
Las Vegas, NM
Full-time
Onsite
New Grad, Entry Level
$16.50/hr - $24.75/hrThe New Mexico Department of Health is seeking a Switchboard Operator for the New Mexico Behavioral Health Institute, which provides comprehensive care across various divisions. The role involves managing incoming and outgoing calls, ensuring communication for the facility, and dispatching emergency responses as needed.
Health Care
Responsibilities
Receive incoming and outgoing calls, be the point of contact for communication for New Mexico Behavioral Health on a 24 hour basis
Dispatch emergency response for security, such as ambulance, fire and local law enforcement as needed
Answer and transfer incoming and outgoing calls as needed
Document patient movement as well as time lines of events on campus as needed
Issue visitor passes and communication with doctors on campus as needed
Dispatch radio communication for the Security department as needed
Qualification
Required
Eighth grade education
New Mexico Driver's License is required for this position
Defensive Driving is required in order for employee to use state vehicle for events such as trainings/workshops
Windows based computer skills
Customer service skills with communication and problem solving
Fast Learning skill set along with multitasking abilities
Written documentation of events is a must; must be able to write reports as needed
Company
New Mexico Department of Health
Our mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.
Founded in 1919
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elena Tercero, CPA
Deputy ASD Director & Chief Financial Officer
Dawn Sanchez
Deputy Secretary and Chief Operating Officer
Recent News
2025-05-23
2025-05-23
2025-05-17
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